Change Management jobs in Canada

We’re looking for a changemaker to drive transformation across our Nickel and Zinc assets worldwide. If you thrive at the intersection of technology, process, and impact, this is your moment.

From leading Coupa and SAP implementations to optimizing end-to-end procurement cycles and embedding lasting change, this role is your chance to shape the future of global procurement—one workflow at a time.

The role in a nutshell

As a Procurement Business Process Owner, you will be the driving force behind process optimization, and governance of procurement processes across the organization. You will work in close partnership with global and regional stakeholders to ensure that procurement operations are efficient, scalable, compliant, and aligned with strategic goals. You will lead process improvement initiatives, define KPIs, and support digital transformation projects to elevate procurement maturity and performance.

More specifically, you will be expected to:

• Lead end-to-end implementation of Coupa and SAP procurement modules, including planning, configuration, testing, and post-go-live support;
• Collaborate with cross-functional teams (e.g., IT, Finance, Legal, Procurement, and Operations) to ensure successful system integration and alignment with enterprise systems;
• Develop implementation roadmaps, timelines, and project plans to achieve milestones and manage transformation activities;
• Recommend and implement global procurement strategies and optimize Source-to-Pay (S2P) processes across business units;
• Evaluate existing procurement workflows to identify inefficiencies, automation opportunities, and risk mitigation strategies;
• Design and standardize global procurement policies, workflows, and approval hierarchies to enhance efficiency and compliance;
• Establish governance structures and internal controls for Coupa and SAP procurement systems to ensure regulatory and policy compliance;
• Build strong relationships with regional procurement leaders and stakeholders to define needs and drive process harmonization;
• Develop and execute change management strategies to drive adoption of new tools, processes, and behaviors within the organization;
• Conduct training sessions and workshops to educate users on procurement system functionalities and best practices;
• Provide ongoing system support, troubleshoot issues, and act as the primary escalation point for Coupa and SAP procurement platforms;
• Define and monitor procurement KPIs and performance metrics to measure impact and ensure continuous improvement;
• Facilitate cross-functional workshops to gather business requirements and validate improvement initiatives;
• Act as a change agent, promoting a culture of continuous improvement and digital innovation in procurement;
• Stay current with industry trends, procurement technologies, and best practices to inform future enhancements and innovation.

Do you have what it takes?

• Bachelor’s degree in Business, Supply Chain Management, or a related field; postgraduate studies are highly regarded;
• 10+ years of experience in procurement and supply chain management, with a focus on system implementations in complex, global environments;
• Proven track record of successfully leading end-to-end system implementation and process optimization initiatives across multiple regions or business units;
• In-depth knowledge of Source-to-Pay (S2P) processes, procurement operations, industry best practices, and policy frameworks;
• Hands-on experience with Coupa or similar ERP/procurement platforms (e.g., SAP, Ariba, Oracle, Ivalua);
• Strong analytical and problem-solving skills, with a data-driven and solution-oriented mindset and keen attention to detail;
• Strong project management skills with experience delivering cross-functional initiatives; certification preferred;
• Expertise in change management, including driving organizational change and fostering user adoption across culturally diverse teams;
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels and facilitate workshops;
• Familiar with compliance, risk management, and internal controls related to procurement systems and processes.

Travel: You will be required to travel to the different sites approximately 30-50% of the time and work with colleagues located in different time zones on a regular basis.

Languages: Advanced proficiency in English (verbal and written) is mandatory due to the global nature of the role. The knowledge of French, Spanish and German would be beneficial.

Location: This position can be based at our corporate office in Laval, Toronto or in Madrid, Spain.

Only candidates with full working rights in Canada or Spain will be considered.

Glencore encourages diversity and provides an inclusive workplace. We provide and can arrange necessary support for applicants who may need assistance. (recruitment@glencore.ca)