lululemon Technology Manager - GEC Technology

lululemon; Vancouver; On-site; CAD 131,000 - 173,000; Full time

Job summary

A performance apparel company in Metro Vancouver seeks a Technology Manager to lead a team in developing software solutions for transformative business initiatives. The ideal candidate has extensive experience in IT, particularly in cloud-based engineering and full-stack teams. Responsibilities include managing timelines, ensuring quality deliverables, and fostering team development. A strong emphasis on leadership and communication skills is required. This role supports a culture of collaboration and innovation within a fast-paced environment.

Benefits

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Qualifications

• 8 - 10 years of experience in information technology leading complex, global technology initiatives.
• 4+ years of experience leading cloud-based engineering delivery teams.
• Proven experience in leading full stack teams for web/app solutions.

Responsibilities

• Lead a team to deliver business-transformative software projects.
• Manage project timelines and ensure high-quality deliverables.
• Support team development through coaching and mentoring.

Skills

Leadership

Communication

Problem-solving

Team management

Cloud-based engineering

Agile methodologies

Education

Bachelor's degree in Computer Science or related field

Job description

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team:

This role is part of the Technology leadership team accountable for GEC Technology tracks delivering personal shopper program, digital educator foundations program and program support for GEC Commerce and Transactions team. Our team is fast-paced and taking on exciting new initiatives to support a fast-growing business. We strive to adopt leading-edge technology and seek to improve on the solutions continuously. We are not afraid to try new things, have fun, and encourage each other to take on new challenges. We support each other in growing professionally and personally. We fail forward and learn from our mistakes, thus creating a better path ahead. We create space for team members to share feedback and ideas that can help us continually grow as an organization. We operate following agile framework and leverage multiple product teams across our various functions. We encourage our teams to norm and figure out the best way to deliver critical business initiatives. We institute a culture of fun and light-heartedness to enjoy work each day. We are inclusive and know that we are stronger as a team then as an individual.

A day in the life:

As Technology Manager, you are a leader responsible for GEC Technology team with accountability for software development scoped to business-transformative projects by being involved in programs from inception through implementation. You are a leader who is comfortable leading and managing team members with different skill sets and can communicate expectations clearly to all team members. In addition to strong management skills, you act as a leader for the technical roadmap for your team and can communicate timeline, scope and risks to partners and stakeholders, and lead the delivery of major initiatives. This role requires excellent organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate, and make tradeoffs and balance business needs versus technical constraints. Maturity, curiosity, creative problem solving, and team leadership are all essential for success in this role. You also bring your experience, ideas, and initiatives to influence and drive change to support our growth and scaling.

Key responsibilities for this role include:

• Leading a team of Engineers, Analysts, Tech program Managers, business stakeholders and software vendors across multiple work streams simultaneously.
• Managing people, processes and timeline to ensure that high quality deliverables are produced.
• Ensuring the right skills are being used to solve the right problems by supporting the team with empathetic coaching, skills development, and career path leadership.
• Ensuring team produces software that meets business and technology requirements which is resilient, monitorable, performant and maintainable.
• Leading resolution of production support incidents in accordance with incident management policies and procedures and ensures that applications changes follow change management policies and procedures.
• Stay abreast of latest technology and industry trends.
• Champion and enforces software development and operational support processes.
• Driving alignment by building effective partnership with stakeholders across global markets.
• Being a role model and lead awareness and training for your team in our IDEA program - Inclusion, Diversity, Equity and Action.

Qualifications:

• Bachelor's degree or equivalent experience Computers Science or other related field.
• 8 - 10 years of experience in information technology with direct working experience leading complex, global technology initiatives.
• 4+ years of experience of leading and developing cloud based engineering delivery teams.
• Proven experience in leading full stack teams building website/app based solutions.
• Strong understanding of Guest facing technology solutions, e-commerce platforms, CRM systems, and integration technologies.
• Excellent leadership and communication skills, with the ability to influence stakeholders and build consensus across teams.
• Demonstrated ability to function in a fast-paced environment with constantly changing priorities.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

additional notes

Immigration support is potentially available for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this position is from$131,100 - $172,100annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

• Extended health and dental benefits, and mental health plans.
• Paid time off.
• Savings and retirement plan matching.
• Generous employee discount.
• Fitness & yoga classes.
• Parenthood top-up.
• Extensive catalog of development course offerings.
• People networks, mentorship programs, and leadership series (to name a few).

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

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