Bilingual à United States

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause of turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited, customer-centric approach to engaging external resources, while balancing the commercial needs of the business with risk mitigation for the firm. This is achieved by:

1. Utilizing internal contingent workforce experts who stay current on market intelligence.
2. Acting as trusted advisors, educating and challenging the status quo to find creative solutions.
3. Delivering a customer-centric approach by minimizing administrative efforts, anticipating needs, and collaborating with Hiring Managers.

Location: Anywhere in Canada (virtual work opportunity, with 1-2 days in office per month for meetings)

Reporting to the Leader of the Contract Labour Office (CLO), the Contract Manager will manage processes and challenges related to external resources across Canada, handling over 1000 external resources annually. Responsibilities include:

• Advising and supporting Hiring Managers in engaging external resources.
• Managing complex cases and escalations effectively and timely.
• Handling complex contract revisions, risk assessments, and negotiations, including matters like classification, independence conflicts, immigration, taxation, data security, and international resources.
• Partnering with internal experts (Legal, Risk, Procurement, Security, Finance, etc.) and external providers.
• Managing high-risk cases involving legislative compliance and firm policies.

The role involves:

• Promoting the CLO’s brand through a customer-centric approach.
• Managing cases in KPMG’s vendor management system (Flextrack).
• Training clients on system use and request submissions.
• Conducting due diligence and maintaining documentation for compliance and reporting.
• Managing complex cases involving negotiations and legal considerations.
• Supporting change management initiatives and continuous improvement.
• Responding to inquiries, providing reports, and leading educational sessions.

• College or University degree in a relevant field.
• 5+ years’ experience with contract labor or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple parties.
• Knowledge of immigration processes related to resourcing.
• Bilingual in English and French, with strong communication skills.
• Ability to act as a trusted advisor and manage multiple stakeholders.
• Attention to detail, organization, and ability to handle high-volume cases.
• Proficiency in MS Office, especially Excel; experience with ServiceNow and Flextrack is an asset.

This position requires fluency in English. The salary range in BC is $73,000 to $109,500, with potential bonuses, depending on experience and qualifications.

Integrity, Excellence, Courage, Together, For Better — guiding us to do what is right, learn continuously, act boldly, respect each other, and focus on meaningful impact.

KPMG is committed to an inclusive recruitment process and providing accommodations for all candidates. For support, contact our Employee Relations Service team at 1-888-466-4778.