Wine & Spirits Customer Service Associate

LCBO (Liquor Control Board of Ontario); Kitchener; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Union dues

Job summary

LCBO in Kitchener, ON is seeking a Customer Service Representative to engage customers, share product knowledge, and provide a best-in-class shopping experience at the cash register or on the store floor.

You must be eligible to work in Canada, be 18+, and willing to undergo a criminal background check. This unionized role includes flexible hours and occasional lifting of cases up to 40 lbs.

Qualifications

• Experience delivering high-quality customer service.
• Ability to operate at cash registers and assist on floor.
• Eligible to work in Canada and be at least 18 years old.

Responsibilities

• Engage with customers and share product knowledge to create a best-in-class experience.
• Process transactions accurately at the register and on the sales floor.
• Assist with receiving inventory, stock replenishment and store readiness.

Skills

Customer service

Communication

Interpersonal skills

Job description

LCBO in Kitchener, ON is seeking a Customer Service Representative to engage customers, share product knowledge, and provide a best-in-class shopping experience at the cash register or on the store floor.

You must be eligible to work in Canada, be 18+, and willing to undergo a criminal background check. This unionized role includes flexible hours and occasional lifting of cases up to 40 lbs.