Wine & Spirits Customer Experience Associate

LCBO (Liquor Control Board of Ontario); Teeswater; On-site; CAD 24,000 - 34,000; Full time

Job summary

LCBO (Liquor Control Board of Ontario) is seeking a Customer Service Representative in Teeswater to engage customers, share product knowledge, and deliver best-in-class service while processing transactions at the register and on the floor.

The role emphasizes strong communication, friendly interaction with customers and colleagues, and dependable attendance. Employment may involve peak periods, union requirements, and compliance with background checks.

Qualifications

• Customer engagement, sharing product knowledge and providing a best in class customer experience.
• Great interpersonal skills, with the ability to interact and create positive experiences with customers, co-workers, wholesale and trade representatives.

Responsibilities

• Assisting with receiving of inventory, unloading trucks, handling product, stock replenishment and maintaining Customer Ready Standards.
• Operating computerized cash registers and processing customer transactions.
• Maintaining a clean, organized store environment and providing a positive lasting impression.

Skills

Customer service

Communication

Interpersonal skills

Job description

LCBO (Liquor Control Board of Ontario) is seeking a Customer Service Representative in Teeswater to engage customers, share product knowledge, and deliver best-in-class service while processing transactions at the register and on the floor.

The role emphasizes strong communication, friendly interaction with customers and colleagues, and dependable attendance. Employment may involve peak periods, union requirements, and compliance with background checks.