Wine Shop Sales Associate - Education, Discounts & Growth

The Wine Shop; Hamilton; On-site; CAD 23,000 - 29,000; Part time

Benefits offered by this job

Monthly wine allotment

Wine education and development

Employee discount on products

Employee Assistance Program

Employee Wellness Program

Job summary

The Wine Shop, part of Andrew Peller Limited, is seeking an enthusiastic sales teammate to deliver a superior shopping experience. You will help customers, share wine knowledge, and maintain appealing displays.

The role requires a strong customer-service focus, POS/cash handling, and flexibility to work days, evenings, weekends and holidays. We offer a monthly wine allotment and education programs.

Qualifications

• Demonstrated guest/customer service excellence focus.
• Experience working with computer-based point of sale systems and handling cash.
• 2 years of customer service experience required.
• Smart Serve Certification.
• Working knowledge of Windows applications (Word, Excel and Outlook).
• Flexibility to work days, evenings, weekends and holidays.
• Ability to consistently lift 40lbs on a regular basis.

Responsibilities

• Ensuring total customer satisfaction and outstanding customer service is provided to every customer
• Assist customers with their purchases and provides them with product information when required
• Assists with product shipments and merchandising, including light cleaning of shelves and display units
• Handle cash and accurately balance the till
• Complies with Health and Safety rules & Security within the workplace
• Team player who contributes equally to the team's efforts.

Skills

Guest service excellence

Cash handling

POS systems

2 years CS experience

Smart Serve Certification

Windows apps (Word/Excel/Outlook)

Flexibility - days/evenings/weekends/H

Lift up to 40 lbs

Tools

Point of Sale (POS) systems

Windows applications

Job description

The Wine Shop, part of Andrew Peller Limited, is seeking an enthusiastic sales teammate to deliver a superior shopping experience. You will help customers, share wine knowledge, and maintain appealing displays.

The role requires a strong customer-service focus, POS/cash handling, and flexibility to work days, evenings, weekends and holidays. We offer a monthly wine allotment and education programs.