Sales Associate

The-Wine-Shop; Pickering; On-site; CAD 24,000 - 30,000; Full time

Job summary

The Wine Shop in Pickering, Ontario is seeking a customer-focused teammate to deliver an exceptional shopping experience. You’ll assist customers, answer product questions, and help with merchandising while maintaining a clean, organized store environment.

Candidates should have 2 years of customer service experience, Smart Serve certification, and proficiency with Word, Excel, and Outlook. The role requires ability to lift up to 40 lbs and flexibility to work various shifts including evenings

Qualifications

• Demonstrated guest/customer service excellence focus.
• Experience with computer-based point of sale systems and handling cash an asset.
• 2 years of customer service experience required.
• Smart Serve Certification.
• Working knowledge of Windows applications including Word, Excel and Outlook.

Responsibilities

• Ensuring total customer satisfaction and outstanding customer service is provided to every customer.
• Assist customers with their purchases and provides them with product information when required.
• Assists with product shipments and merchandising, including light cleaning of shelves and display units.
• Handle cash and accurately balance the till.
• Complies with Health and Safety rules & Security within the workplace.
• Team player who contributes equally to the team's efforts.

Skills

Customer service

Cash handling

Smart Serve Certification

MS Office

Flexible scheduling

Physical stamina

Tools

POS system

Windows Office

Job description

We are currently looking for a new extraordinary teammate to join us at The Wine Shop. We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers.

We are looking for a teammate with...

• Demonstrated guest/customer service excellence focus
• Experience working with computer-based point of sale systems and handling cash an asset
• 2 years of customer service experience required
• Smart Serve Certification
• Working knowledge of Windows application including Word, Excel and Outlook
• Flexibility to work days, evenings, weekends and holidays
• Ability to consistently lift 40lbs on a regular basis

This teammate will be accountable for...

• Ensuring total customer satisfaction and outstanding customer service is provided to every customer
• Assist customers with their purchases and provides them with product information when required
• Assists with product shipments and merchandising, including light cleaning of shelves and display units
• Handle cash and accurately balance the till
• Complies with Health and Safety rules & Security within the workplace
• Team player who contributes equally to the team's efforts.