Wellness Front Desk Concierge – Part-Time

Myodetox Group; Toronto; On-site; CAD 26,000 - 29,000; Part time

Job summary

Myo CityPlace is seeking a part-time Front Desk Associate to join our operations team in Toronto. You will be the first point of contact for clients, providing an elevated, welcoming experience and supporting clinicians to keep operations running smoothly.

The role involves 2-3 shifts per week, including Sundays and Tuesdays, with flexible third day options. Grow hospitality skills while delivering exceptional client service in a wellness-driven environment.

Qualifications

• Strong customer service skills for in-person and phone interactions.
• Warm, welcoming demeanor and hospitality-focused.
• Ability to manage bookings, schedules, and waitlists with accuracy.
• Clear communication with clients and team members.

Responsibilities

• Deliver exceptional, on-brand client service across phone, in-person, and written communication.
• Guide new clients through Myo's services with clear, confident messaging.
• Manage and optimize clinic schedules, bookings, and waitlists.
• Accurately handle billing, claims, invoices, and client documentation.
• Keep the clinic clean, stocked, and running smoothly day-to-day.
• Support client follow-ups, marketing efforts, and business-driving initiatives.
• Collaborate with team members to ensure smooth shift transitions.

Skills

Customer service

Hospitality

Scheduling

Billing

Communication

Job description

Myo CityPlace is seeking a part-time Front Desk Associate to join our operations team in Toronto. You will be the first point of contact for clients, providing an elevated, welcoming experience and supporting clinicians to keep operations running smoothly.

The role involves 2-3 shifts per week, including Sundays and Tuesdays, with flexible third day options. Grow hospitality skills while delivering exceptional client service in a wellness-driven environment.