Part-Time Front Desk & Guest Experience Lead

Lever, Inc.; Markham; On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Employer-paid health benefits

RRSP with profit-sharing match

Pet insurance discount

Staff treatment sessions

Referral bonus

Mental health support

Job summary

Myo is hiring a Part-Time Front Desk Associate (FDA) to support our Markham and Richmond Hill clinics. You will provide exceptional service and handle front desk operations while supporting clinicians across sites.

The ideal candidate works 3-4 shifts per week, including Saturdays, with an expected start date of November 2. Join us to help ensure a welcoming, efficient clinic environment and smooth scheduling.

Qualifications

• 1+ years of experience in customer service or hospitality.
• Available for a minimum of 3 shifts per week.
• Able to work at both Markham and Richmond Hill clinics.
• Part-Time Front Desk role at two locations.

Responsibilities

• Provide exceptional service and hospitality to all clients.
• Introduce services and message offerings clearly to new clients.
• Manage clinic schedule and optimize shifts and waitlists.
• Process claims, invoices, and transactions accurately.
• Maintain consistent client notes for seamless service.
• Keep the clinic clean and organized and assist with space upkeep.
• Support client follow up and marketing initiatives as assigned.
• Communicate with FDAs and staff to ensure smooth shift handoffs.
• Share insights with Operations Lead from daily shifts and feedback.

Skills

Customer service

Hospitality

Communication

Job description

Myo is hiring a Part-Time Front Desk Associate (FDA) to support our Markham and Richmond Hill clinics. You will provide exceptional service and handle front desk operations while supporting clinicians across sites.

The ideal candidate works 3-4 shifts per week, including Saturdays, with an expected start date of November 2. Join us to help ensure a welcoming, efficient clinic environment and smooth scheduling.