Weatherization & Climate Impact Office Manager

Capstone Community Action; Brampton; On-site; USD 70,000; Full time

Job summary

An established industry player is seeking a dedicated Office Manager for its Weatherization and Climate Impact Department. This full-time role is essential in guiding clients through the eligibility process and ensuring smooth transitions to project management. The Office Manager will lead outreach efforts, enhance community engagement, and provide vital administrative support. Ideal candidates will have a background in business administration or human services, along with strong leadership and emotional intelligence. Join a team committed to social and environmental justice, making a positive impact in the community.

Benefits

Generous Paid Time Off

Insurance Benefits

Retirement Plan

Qualifications

• 2+ years of experience in program administration, preferably in energy efficiency.
• Strong emotional intelligence and leadership skills.

Responsibilities

• Supervise and mentor WXCI Administrative staff.
• Engage in outreach and marketing activities to attract new clients.
• Provide comprehensive administrative support to the WXCI team.

Skills

Program Administration

Outreach

Marketing

Emotional Intelligence

Leadership

Education

Business Administration

Human Services

Job description

Weatherization & Climate Impact Office Manager

Position: Capstone’s Weatherization and Climate Impact Department (WXCI) houses 3E Thermal, offering services, consultation, and incentives for energy efficiency improvements to individuals, families, and rental property owners in central Vermont and statewide. The WXCI Department works to improve the economic well-being and lives of Vermonters and to preserve environmental resources.

Capstone is currently seeking an Office Manager for our WXCI program. As a member of the WXCI team and guided by a commitment to social, economic, and environmental justice, the Office Manager holds overall programmatic responsibility for shepherding new and returning clients through our eligibility and intake process and ensuring a smooth transition to the Project Manager. This position will maintain, expand, and strengthen partner and client awareness and utilization, and provide comprehensive administrative and office support for the full WCXI Team. Additionally, the Office Manager will provide support in the following areas:

• Provide supervision, support, and mentorship for all WXCI Administrative staff.

• Engage in outreach, networking, social media, communications, and marketing activities to help ensure a full pipeline and steady stream of new and returning WAP and 3E Thermal clients.

• Represent WXCI by engaging in other outreach activities including conferences, trainings, and partner meetings, to help expand awareness of our services and increase our customer base.

• Ensuring accessibility for our clients.

• Provide administrative support, as needed, to the entire WXCI team.

• Help improve knowledge and utilization of emergent technological advancements to expedite our processes and improve our department’s organization and flow.

Qualifications: The WXCI Office Manager must have education or experience in business administration and/or human services, as well as 2 or more years’ previous work experience in program administration, preferably in energy efficiency, weatherization, or housing assistance program(s).

• Well-developed emotional intelligence.

• The ability to quickly learn, explain, and manage rapidly shifting and evolving complex eligibility and programmatic requirements.

• Demonstrated sensitivity to the challenges and barriers faced by low-income Vermonters.

• Experience and aptitude in outreach, sales, marketing, and partnership development.

• Knowledge and understanding of weatherization programs (preferred).

• Strong staff leadership and mentorship skills.

Compensation & Benefits: This is a full-time position, offering a competitive annual salary of $70,000 and generous paid time off, insurance, and retirement plan benefits.

To Apply: Please send your resume and cover letter by email to [e-mail]; applications may also be mailed via USPS mail to Capstone Community Action Human Resources, 20 Gable Place, Barre, VT 05641. Please note that only applicants selected for an interview will be contacted. If you need assistance or an accommodation in the application process, please contact us at [e-mail] or at 802-479-1053.