Warehouse & Counter Sales Assistant

Mtnview; Enderby; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Employee benefits package

On-site parking

Dental care

Disability insurance

Extended health care

Life insurance

Professional development

Job summary

Mountain View Electric Ltd. is seeking a Warehouse & Counter Sales Assistant to support warehouse operations, manage inventory, assist technicians with materials, and provide friendly customer service at our sales counter.

This role combines warehouse operations, inventory management, and customer service, with responsibilities including helping customers, processing orders, coordinating pickups, and supporting purchasing with material requests.

Qualifications

• Experience in customer service, retail, warehouse, or counter sales.
• Experience with inventory management systems.
• Forklift certification (or willingness to obtain).
• Knowledge of electrical, plumbing, irrigation, agricultural, industrial, or mechanical products.
• Basic computer skills.

Responsibilities

• Assist walk-in customers with product selection and purchases.
• Process sales transactions and customer orders.
• Answer customer inquiries in person and over the phone.
• Direct customers to appropriate products, services, or team members.
• Prepare customer pickups and special orders.
• Build positive relationships with customers through friendly and professional service.

Skills

Customer service

Inventory management

Organization

Teamwork

Attention to detail

Ability to lift 50 lbs

Tools

Forklift certification

Computer basics

Inventory software

Job description

Mountain View Electric Ltd. is seeking a Warehouse & Counter Sales Assistant to support warehouse operations, manage inventory, assist technicians with materials, and provide friendly customer service at our sales counter.

Location: Enderby, BC
Job Type: Full-Time, 40 hours per week, Monday to Friday
Compensation: Competitive Wage (Experience Based) & Employee Benefits Package

Company Background:
Mountain View Electric Ltd. is a family-owned company serving agricultural, municipal, and industrial customers throughout British Columbia. With divisions specializing in electrical, water systems, irrigation, dairy equipment, generators, controls, and retail sales, we pride ourselves on providing practical solutions backed by exceptional customer service.

Position Summary:
Mountain View Electric Ltd. is seeking a Warehouse & Counter Sales Assistant to support our warehouse operations while providing excellent service to customers visiting our store and service counter.

This role combines warehouse operations, inventory management, and customer service. The successful candidate will help maintain an organized warehouse, support technicians and project teams with materials, and assist customers with product inquiries, purchases, and order pickups.

The ideal candidate enjoys staying organized, helping people, learning new products, and being part of a team that keeps operations running smoothly.

Key Responsibilities

• Assist walk-in customers with product selection and purchases.
• Process sales transactions and customer orders.
• Answer customer inquiries in person and over the phone.
• Direct customers to appropriate products, services, or team members.
• Prepare customer pickups and special orders.
• Build positive relationships with customers through friendly and professional service.

Inventory & Warehouse Operations

• Receive and verify incoming shipments.
• Put away inventory accurately and maintain warehouse organization.
• Pick and stage materials for service calls and projects.
• Conduct cycle counts and assist with inventory audits.
• Investigate inventory discrepancies and maintain accurate stock records.
• Return unused project materials to inventory.
• Help maintain a clean, organized, and efficient warehouse.

Shipping & Receiving

• Prepare outgoing shipments and freight.
• Process supplier and customer returns.
• Verify packing slips and shipment documentation.
• Coordinate deliveries and material transfers.

Purchasing & Material Coordination

• Assist with inventory replenishment and stock monitoring.
• Support purchasing and project teams with material requests.
• Help identify opportunities to improve inventory accuracy and warehouse efficiency.
• Excellent organization and attention to detail.
• Valid Class 5 driver’s license.
• Ability to lift up to 50 lbs.
• Basic computer skills.
• Ability to work independently and within a team environment.

Preferred

• Experience in customer service, retail, warehouse, or counter sales.
• Experience with inventory management systems.
• Forklift certification (or willingness to obtain).
• Knowledge of electrical, plumbing, irrigation, agricultural, industrial, or mechanical products.
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking

Schedule

• 8 hour shift
• Monday to Friday