Ward Clerk - Health Records

NHS Scotland; Saskatoon; On-site; CAD 30,000 - 60,000; Part time

Job summary

A major healthcare organization is seeking a dedicated professional to provide clerical support across various wards. Responsibilities include maintaining patient records, answering calls, and booking appointments. The ideal candidate should possess previous clerical/reception experience and strong communication skills. Proficiency in computer systems is essential. This position is located in Canada, with initial placement at QEUH and may move to other sites as needed.

Qualifications

• Previous clerical/reception experience with a customer service background.
• Good organisational, keyboard and communication skills and proficiency in computer systems.

Responsibilities

• Provide cover in multiple wards as required, ensuring efficient Health Records service to patients.
• Receive patients, answer telephone, book appointments and maintain patient information.

Skills

Clerical/reception experience

Customer service background

Organisational skills

Keyboard skills

Communication skills

Computer proficiency

Job description

Post Details

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non‑clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Available Posts (regional and permanent)

• Post 1 – 25 hrs – 0800‑1445 Tues‑Fri
• Post 2 – 19.5 hrs – Thurs & Friday 0900‑1600 & Saturday 0830‑1500
• Post 3 – 22.5 hrs – Mon‑Fri 1515‑1900
• Post 4 – 34 hrs – Wed‑Fri 0730‑1915
• Post 5 – 18.5 hrs – Mon 0800‑1600, Tues 0800‑1545 & Wed 0800‑1145

Salary is pro‑rata for part‑time hours. Please state in your application which post you are applying for.

Responsibilities

• Provide cover in multiple wards as required, ensuring efficient Health Records service to patients in a ward environment.
• Receive patients, answer telephone, book appointments and maintain demographic information in the patient management system.

Qualifications

• Previous clerical/reception experience with a customer service background.
• Good organisational, keyboard and communication skills and proficiency in computer systems.

Location

This is a GGC‑wide post and can be moved to any location; initial base will be QEUH.

EEO and Inclusion

NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Contact

Informal contact: Rita Carrigan, Supervisor, 0141 201 1988 – [e-mail]; Daniel Cumming, Supervisor, 0141 201 1988. For recruitment service details see the Supporting Information document.