Ward Clerk

Winnipeg Regional Health Authority (WRHA); Churchill; On-site; CAD 49,000 - 57,000; Full time

Job summary

Winnipeg Regional Health Authority in Churchill Health Centre seeks a Ward Clerk to support patient care with clerical and reception duties in the Nursing unit. You will handle patients’ records, appointments and communications.

The role requires Grade 12, a Ward Clerk certification (or willingness to obtain within a year) and knowledge of medical terminology; strong typing and computer skills are essential. This is an in-person, day-shift position.

Qualifications

• Previous experience in clerical and/or secretarial duties required.
• Grade 12 education or equivalent.
• Certification Program for Ward Clerks (or willingness to obtain equivalent courses during employment commencing one (1) year after employment start date).
• Knowledge of medical terminology required.

Responsibilities

• Provide clerical and reception support for the Nursing Unit.
• Under the direction of the Manager of Patient Care, assist with patient care documentation.
• Maintain confidentiality and liaise with patients, families and staff.

Skills

Typing 40-50 wpm

Microsoft Word

Microsoft Excel

Office systems

Team player

Communication skills

Confidentiality

Education

Grade 12

Ward Clerk certification

Medical terminology knowledge

Tools

Word

Excel

Job description

Requisition ID: 411583

Position Number: 20067123

Posting End Date: Open Until Filled

City: Churchill

Employer: Winnipeg Regional Health Authority

Site: Churchill Health Centre

Department / Unit: Health Information Services - Nursing

Job Stream: Clinical Support

Union: CUPE

Anticipated Start Date - End Date: 10/12/2026 - Indefinite

Reason for Term: Other Leave

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2080

Salary: $23.576, $24.271, $24.984, $25.717, $26.477, $27.258

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Under the direction of the Manager of Patient Care, the Ward Clerk is responsible for supportive duties, mainly of clerical and reception as related to patient care in the Nursing Unit.

Experience

• Previous experience in clerical and/or secretarial duties required.

Education (Degree/Diploma/Certificate)

• Grade 12 education or equivalent.
• Certification Program for Ward Clerks (or equivalent) or a willingness to obtain equivalent courses during employment commencing one (1) year after employment start date.
• Knowledge of medical terminology required.

Certification/Licensure/Registration

Not Applicable

Qualifications And Skills

• Proficient in typing (40-50 wpm).
• Computer knowledge required, Knowledge of Word/Excel Programs an asset.
• Familiar with office systems, computers, photocopiers, facsimiles and complex telephone systems.
• Demonstrates the ability to work cooperatively with the public and staff as a team member.
• Displays a polite, helpful and courteous manner when communicating with patients/residents, families, the general public and other staff members/consultants.
• Demonstrates a calm and confident manner during emergency and/or difficult situations.
• Displays good interpersonal and telephone relations with physicians, administrative Staff, Nursing staff, other facility departments, patients, family and the general public.
• Maintains confidentiality with all information entrusted to the position and represents the CRHA in a professional and positive manner.

Physical Requirements

• Possible heavy lifting at times.
• Possible eye strain.
• Possible posture and muscle problems.
• Possible contact with clients with aggressive behavior.
• Other demands as it pertains to position.

This Indefinite Term may expire subject to one (1) weeks’ notice.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.