Patient Registration Clerk (Bilingual) - Repost

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 42,000 - 52,000; Full time

Job summary

Winnipeg Regional Health Authority in Winnipeg is seeking an in-person medical office receptionist to support patient registration and front-desk duties during a maternity leave term. The role requires Grade XII or equivalent, medical office secretarial training or first year in a health field, and bilingual English/French with a minimum 35 wpm typing.

You will work 7.75 hours daily, dayshift, as part of an integrated health-care team.

Qualifications

• Grade XII or recognized equivalent.
• Completed medical office secretarial program or first year of a health-related diploma/degree; or medical terminology course.
• Fluently bilingual in English and French is required.

Responsibilities

• Assist with patient registration and front-desk duties in a clinical setting.
• Maintain confidentiality and accurately handle information.
• Demonstrate strong interpersonal and multitasking skills in a fast-paced environment.

Skills

Bilingual English/French

Typing 35 wpm

Confidentiality

Interpersonal communication

Problem solving

Telephone manner

Multitasking

Independent work

Education

Grade XII or equivalent

Medical office secretarial program or first year in health field

Medical terminology course

Tools

Windows OS

Job description

Requisition ID: 410263

PositionNumber: 20068039

Posting End Date: Open Until Filled

City: Winnipeg

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date - End Date: ASAP - 12/31/2027

Reason for Term: Maternity Leave

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Experience

• One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.).
• A combination of education and experience will be considered.

Education (Degree/Diploma/Certificate)

• Grade XII or recognized equivalent.
• Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or,
• Successful completion of a recognized medical terminology course.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Fluently bilingual in both English and French.
• Keyboarding speed: 35 wpm.
• Ability to work in a Windows operating environment.
• Ability to retain information which is of a confidential nature.
• Good interpersonal communication skills.
• Demonstrated problem-solving skills.
• Strong interpersonal skills and telephone manner.
• Ability to adapt readily to stressful situations.
• Ability to work independently with minimal supervision.
• Ability to multi-task in a fast-paced environment.

**The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families. Language proficiency will be evaluated in order to assess the applicant’s proficiency level. For information on the required proficiency level, please contact the Human Resources Department.

Physical Requirements

• Physically capable of assisting patients in wheelchairs, with luggage, etc.

This maternity/parental term may expire sooner than the date indicated, subject to written notice of a minimum two (2) weeks, or one (1) pay period, whichever is longer.

A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

Wewelcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.