Visitor Experience & Workplace Operations Lead

Jobtailor; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

Jobtailor in Toronto is seeking a proactive Workplace Operations professional to manage day-to-day facilities tasks, welcome guests, and ensure a polished front area. You’ll support events, coordinate meeting spaces, and work with vendors to maintain a clean, efficient workplace.

The role requires 3+ years in facilities or hospitality, strong Microsoft skills, and excellent communication. A flexible schedule and ability to adapt to varying locations are valued as part of a dynamic team.

Qualifications

• 3+ years in workplace or facilities management or hospitality.
• Proactive, detail-oriented, self-driven mindset.
• Calm under pressure in fast-moving environments.
• Track record of improving processes.
• Strong Microsoft Suite skills.
• Excellent organization and multitasking.
• Experience with AV, booking systems, security platforms.
• Strong customer service and communication skills.
• Team player and self-starter.
• Flexible for varied hours or locations.
• Criminal record check required.
• Education verification and reference checks.

Responsibilities

• Welcome employees and guests and provide a polished first impression.
• Coordinate day-to-day workplace operations, including meeting rooms, supplies, mail, and couriers.
• Manage front-area presentation, check-ins, visitor badges, and visitor tracking.
• Support events, town halls, and team experiences.
• Coordinate with vendors, building management, and internal partners.
• Help maintain a clean, safe, accessible, and organized workplace.
• Manage inventory, issue tracking, and workplace processes.
• Report to the Workplace Operations Manager.

Skills

Workplace management

Microsoft Suite

Customer service

Event coordination

Process improvement

Inventory management

Visitor tracking

Meeting room coordination

Detail-oriented

Team player

Adaptability

Communication

Scheduling

AV technology

Booking systems

Security platforms

Tools

AV Technology

Booking Systems

Security Platforms

Job description

Jobtailor in Toronto is seeking a proactive Workplace Operations professional to manage day-to-day facilities tasks, welcome guests, and ensure a polished front area. You’ll support events, coordinate meeting spaces, and work with vendors to maintain a clean, efficient workplace.

The role requires 3+ years in facilities or hospitality, strong Microsoft skills, and excellent communication. A flexible schedule and ability to adapt to varying locations are valued as part of a dynamic team.