Facilities Administrator – Toronto Office

Insight; Toronto; On-site; CAD 54,000 - 66,000; Full time

Job summary

Insight is seeking a Building Services Administrator for the Toronto office to ensure a professional, safe, and well-maintained workplace. You will coordinate day-to-day facilities operations, manage vendors, and support employees and visitors with outstanding service.

You will work with Canadian and U.S. Facilities teams, handle tickets in ServiceNow, and maintain records of work orders while delivering front-line reception coverage as needed. Onsite Monday to Friday.

Qualifications

• High school diploma with 4+ years of related experience, or a bachelor’s degree with 1-2 years.
• Experience in Facilities Administration, Facilities Coordination, Office Services, or related field.
• Experience managing vendor relationships and coordinating service providers.
• Exposure to ticketing systems such as ServiceNow.
• Strong organizational, prioritization, and multitasking skills.
• Excellent written and verbal communication; strong customer service orientation.
• Ability to work independently in a fast-paced environment.
• Professional demeanor in an executive-facing office setting.

Responsibilities

• Serve as the primary Facilities contact for the Toronto office.
• Support additional Canadian office locations as Facilities requests are received.
• Manage and coordinate vendor services (building maintenance, plumbing, electrical, general facilities).
• Review, route, track, and follow up on Facilities requests through ServiceNow.
• Coordinate incoming and outgoing shipments, deliveries, and mail distribution.
• Assist with day-to-day office operations and administrative support activities.
• Provide front-facing support to employees, visitors, and vendors.
• Provide reception lunch coverage as needed.
• Partner with Facilities teams across Canada and the United States to ensure timely resolution of requests.
• Maintain accurate records of vendor activity, work orders, and service requests.

Skills

Vendor management

ServiceNow exposure

Communication skills

Customer service orientation

Multitasking

Independent work

Professional demeanor

Education

High school diploma

Bachelor's degree

Tools

ServiceNow

Job description

Insight is seeking a Building Services Administrator for the Toronto office to ensure a professional, safe, and well-maintained workplace. You will coordinate day-to-day facilities operations, manage vendors, and support employees and visitors with outstanding service.

You will work with Canadian and U.S. Facilities teams, handle tickets in ServiceNow, and maintain records of work orders while delivering front-line reception coverage as needed. Onsite Monday to Friday.