Workplace Experience Lead — On-Site Toronto Campus

HelloFresh; Toronto; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Health & dental benefits from day 1

RRSP matching

Generous vacation and PTO

Parental leave top-up

L&D fund

Discounts on HelloFresh boxes

Job summary

HelloFresh in Toronto, Canada is seeking a Workplace Experience Specialist to lead campus operations, space planning, and employee engagement. This on-site role coordinates vendor management, safety compliance, and budgeting to create a vibrant workplace for a matrix-organized team.

The position emphasizes space optimization, policy ownership, and collaboration with senior leaders to drive a culture of excellence while supporting hybrid work flexibility.

Qualifications

• Combination of education in Human Resources and 3+ years of experience in HR, Office Management, Facilities Management, or Workplace Strategy.
• Proven experience in managing office moves, renovations, or large-scale process improvements.
• Strong ability to engage and influence senior business leaders and manage diverse stakeholder needs.
• Adaptability to thrive in a high-pressure, ambiguous environment.
• Excellent interpersonal skills with a customer-service mindset toward employee experience.
• Proficiency in office management software, space planning tools, and Microsoft Office Suite.

Responsibilities

• Direct Office Operations: Oversee the daily maintenance and functionality of the 110 Spadina office and other locations as required.
• Vendor & Contract Management: Act as the primary liaison for all building management, cleaning services, security, and maintenance vendors to ensure high standards of service.
• Health & Safety Compliance: Ensure the workplace meets all local health and safety regulations, acting as a lead for emergency response planning and workplace audits.
• Budgeting: Manage the workplace budget, including office supplies, catering, facilities repairs, and campus improvement projects.
• Capacity Management: Lead office space planning and workspace allocation to effectively accommodate teams from a matrix organization.
• Design & Optimization: Collaborate with cross-functional teams to optimize office layout, furniture configurations, and technology integration to support diverse working styles.
• Policy Ownership: Serve as the primary point of contact for workplace policies, office logistics, and physical environment enhancements.
• Engagement Programs: Develop and implement on-site events and engagement initiatives that foster community among on-site and hybrid employees.

Skills

Office management

Facilities management

Workplace strategy

Stakeholder management

Communication

Space planning

Tools

Microsoft Office

Space planning tools

Job description

HelloFresh in Toronto, Canada is seeking a Workplace Experience Specialist to lead campus operations, space planning, and employee engagement. This on-site role coordinates vendor management, safety compliance, and budgeting to create a vibrant workplace for a matrix-organized team.

The position emphasizes space optimization, policy ownership, and collaboration with senior leaders to drive a culture of excellence while supporting hybrid work flexibility.