Veterinary Receptionist & Client Care Coordinator

Concierge Elite; London; On-site; CAD 22,730 - 32,373; Full time

Benefits offered by this job

Competitive pay

Paid continuing education

Uniform allowance

Staff discounts

Extended health benefits

Paid vacation

Job summary

A local veterinary clinic in London, Ontario seeks a friendly and organized Veterinary Receptionist/Assistant to join their team. Responsibilities include greeting clients and pets, scheduling appointments, maintaining medical records, and educating clients about basic pet care. The ideal candidate has over 2 years of veterinary clinic experience and enjoys working in a family-like environment. Competitive pay, health benefits, and opportunities for professional development are provided.

Qualifications

• Minimum 2 years experience in a veterinary clinic required.
• Strong organizational skills and attention to detail.
• Comfortable using computer systems.

Responsibilities

• Greet clients and pets with warmth.
• Schedule appointments and manage calls.
• Maintain accurate medical records.
• Assist with patient handling when necessary.
• Educate clients on basic care and treatment.

Skills

Client relations

Appointment scheduling

Medical record maintenance

Basic animal care education

Team collaboration

Tools

Avimark

Job description

Veterinary Receptionist/Assistant
London, ON | From CA$20/hour | Full-Time

Highbury North Pet Hospital is a locally owned, independent veterinary clinic providing quality, personalized, compassionate care to pets and their people. We're looking for a friendly, organized Veterinary Receptionist/Assistant to join our close-knit team!

What You'll Do:

• Greet clients and pets with warmth and professionalism

• Schedule appointments, manage calls, and handle invoices

• Maintain accurate medical records

• Assist with patient handling when needed

• Help keep the clinic clean and organized

• Educate clients on basic care and treatment plans

What We're Looking For:

• 2+ years of experience in a veterinary clinic is a must (Reception or Assistant)

• Excellent communication & multitasking skills

• Team player with a love for animals

• Comfortable using computer systems (Avimark is a plus)
  Ability to follow/adhere to protocols/standards

What We Offer:

• Competitive pay (based on experience)

• Paid CE (in-house & external)

• Uniform allowance & staff discounts

• Extended health benefits (dental, vision, etc.)

• Paid vacation + personal days

• Supportive, family-like clinic culture

• Monday-Friday hours (eventual occasional evenings/Saturdays)
  Stipend for volunteer hours

To Apply:
Send your resume, references and a short cover letter telling us why you'd be a great fit!