Veterinary Receptionist - Toronto, ON

Vetcor; Toronto; On-site; CAD 24,796 - 30,307; Part time

Benefits offered by this job

Tuition support

Referral bonuses

Team rewards

Medical coverage

Job summary

Spadina Animal Hospital in Toronto is seeking a Veterinary Receptionist for a part-time, three-day work week with guaranteed lunch breaks and rotating Saturdays. You will greet clients, manage appointments, and handle payments using Avimark in a fast-paced, client-focused environment.

We value proactive, compassionate teammates with strong communication skills and previous veterinary experience. Enjoy a supportive team, a flexible schedule, and opportunities for growth within Vetcor’s network.

Qualifications

• High school diploma or equivalent.
• Previous veterinary receptionist experience required.
• Excellent client service and communication skills.
• Comfort learning and using veterinary practice management software (Avimark).
• Strong attention to detail and organizational skills.
• Ability to stay calm in a fast-paced environment.
• Willingness to participate in rotating Saturdays and holidays.

Responsibilities

• Greet clients and patients with warmth and professionalism.
• Answer incoming calls and voicemail promptly.
• Schedule appointments and manage a multi-doctor calendar.
• Check patients in/out and maintain accurate client records.
• Process payments, review estimates, and handle invoicing.
• Maintain patient records and document client communications.
• Support teammates with additional tasks to keep days running smoothly.

Skills

Strong client communication

Excellent client service

Education

High school diploma or equivalent

Tools

Avimark

Job description

Who We Are

Spadina Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Part-time

Schedule: Three-day work week with guaranteed lunch breaks and rotating Saturdays

Experience: Previous veterinary receptionist experience required

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, tuition support, referral bonuses, and team-based rewards.
• Wellness & Peace of Mind: Medical, dental, and vision coverage, generous paid time off, WSIB coverage, and employee pet discounts.
• Professional Growth & Recognition: Continuing education allowance, access to extensive free continuing education, mentorship, career support, and uniform allowance.
• Lifestyle Perks You'll Appreciate: A three-day work week, guaranteed lunch breaks, paid holidays, no nights, rotating Saturdays, and no Sundays.

Looking for a veterinary receptionist role where you can build meaningful client relationships, stay engaged in a fast-paced environment, and feel supported by a close-knit team?

We seek proactive, experienced, and compassionate Veterinary Receptionist to join our team part-time. Strong client communication skills and previous experience in similar position essential.

Why You'll Love It Here

• Join a welcoming, close-knit team where everyone can learn, grow, and feel supported.
• Work in a three-doctor, small-animal practice caring for dogs, cats, and the people who love them.
• Enjoy predictable three-day work week that supports healthy work-life balance.
• Take guaranteed lunch breaks during scheduled shifts.
• Enjoy no night or Sunday shifts, with rotating Saturdays.
• Receive mentorship and support as you develop your skills and advance your career.
• Work in downtown Toronto between Chinatown and the Fashion District.

What You'll Do

• Greet clients and patients with warmth, compassion, and professionalism.
• Answer incoming calls and respond promptly to voicemail messages.
• Schedule appointments and efficiently manage a multi-doctor calendar.
• Check patients in and out while ensuring client and patient information remains accurate.
• Collect payments, process invoices, and review treatment estimates with clients.
• Manage medical record requests, appointment reminders, and routine administrative tasks.
• Handle client concerns with empathy and professionalism, escalating issues when appropriate.
• Make outbound calls, texts, and emails to confirm appointments and follow up on patient care.
• Maintain accurate patient records and document all client communications.
• Support teammates with additional tasks to help each day run smoothly.

What You'll Bring

• High school diploma or equivalent.
• Previous experience as a Veterinary Receptionist is required.
• Excellent client service and communication skills.
• Comfort learning and using veterinary practice management software, especially Avimark.
• Strong attention to detail when maintaining patient records and documenting client communications.
• Outstanding organizational and multitasking abilities.
• The ability to remain calm, compassionate, and professional in a fast-paced environment.
• A proactive attitude and willingness to jump in wherever needed.
• A positive, team-first mindset that contributes to supportive and upbeat culture.

The Extras You'll Actually Feel

• A predictable part-time schedule with healthy work-life balance.
• Guaranteed lunch breaks every shift.
• No night shifts and no Sunday hours.
• A collaborative team that truly enjoys working together.
• Mentorship and encouragement to continue learning and advancing your career.
• A hospital culture where everyone is welcomed, supported, and treated like family.

Financial Benefits

• A flexible approach to compensation that will reflect skillset and future performance
• Tuition Support Program (20+ hours/wk)
• Referral bonus program

Wellness Benefits

• Extended Health Care (including vision) and dental coverage (full-time only)
• Supplemental insurance, including disability and life insurance (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Annual license reimbursement (full-time only)
• VTNE exam fee reimbursement (full-time only)
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Ten paid holidays
• Employee Assistance Program

Diversity, equity, inclusion, and belonging are core values at Spadina Animal Hospital and Vetcor. We are committed to creating and sustaining an inclusive, equitable, and welcoming environment for all employees. We believe every team member contributes to our diversity by sharing unique perspectives and life experiences. We are proud to foster a workplace where everyone can bring their authentic selves, feel a deep sense of belonging, and be empowered to reach their fullest potential. Spadina Animal Hospital and Vetcor are equal opportunity employers. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, or any other legally protected status.