Valet Attendant- Automobile

Hyatt Hotels Corporation; Ottawa; On-site; CAD 20,000 - 28,000; Full time

Benefits offered by this job

Extended Health Benefits for you and 1

Employer RRSP Matching Contributions

Complimentary hotel nights

Complimentary meal during shift

Discounts on food and beverages

Job summary

Andaz Ottawa by Hyatt is seeking a friendly Valet Attendant to welcome guests and manage vehicle parking with care. You will greet guests professionally, assist with luggage, and provide information on local attractions and hotel services.

The role requires a valid Ontario driver's license and experience in valet or similar positions. Flexible hours, including evenings and weekends, are expected to align with hotel needs.

Qualifications

• High school diploma or equivalent; additional education or training in hospitality management is a plus.
• Proven experience as a valet attendant or in a similar role
• Valid Ontario driver's license and clean driving record/abstract.
• Proficient in using valet management software and basic computer applications.

Responsibilities

• Greet guests with professionalism and courtesy upon arrival.
• Receive and park guests' vehicles safely and organize parking.
• Retrieve guests' vehicles promptly upon request.
• Maintain cleanliness and order in the valet area and keys.
• Assist guests with local attractions and hotel services.
• Provide information about parking rates, policies, and facilities.
• Process valet parking fees accurately.
• Ensure vehicle security and report concerns promptly.
• Follow safety protocols and stand for extended periods; occasional outdoor work.
• Flexible hours including evenings and weekends.

Skills

Valet experience

Customer service

Education

High school diploma or equivalent

Hospitality management education (a plus)

Tools

Valet management software

Basic computer applications

Job description

Close Inclusive Collection Job Postings Notification

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

17.60 Hourly Canadian Dollar (CAD) pay basis

Summary

We are excited to share that Andaz Ottawa has an opportunity for people who love helping people.

Please join our Front Office team as a Valet. The Valet attendant is responsible for creating a positive first and last impression for guests arriving and departing from the hotel. Their primary responsibility is to safely and efficiently relocate guest automobiles to designated parking locations and assist guests loading & unloading their luggage.

What is expected of me in this role?

Greet guests with professionalism and courtesy upon their arrival.

Receive and park guests' vehicles in a safe and organized manner.

Retrieve guests' vehicles promptly and accurately upon request.

Maintain cleanliness and orders in the valet area as well as keeping the keys safe and organized.

Assist guests with information about local attractions and hotel services.

Provide information about parking rates, policies, and hotel facilities

Stay informed about hotel events, promotions, and guest services.

Collect valet parking fees and accurately record transactions.

Ensure the security of guests' vehicles and report any concerns promptly.

Adhere to safety protocols and procedures to prevent accidents.

This role involves standing for extended periods and occasional outdoor work.

While performing the duties of this job, the colleague is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; may need to lift boxes (up to 20lbs)

Flexible hours, including evenings and weekends, are based on the hotel's operational needs.

Skills and Qualifications

High school diploma or equivalent; additional education or training in hospitality management is a plus.

Proven experience as a valet attendant or in a similar role

Valid Ontario driver's license and clean driving record/abstract.

Proficient in using valet management software and basic computer applications.

Extended Health Benefits for you and your dependents and paid medical days.

Employer RRSP Matching Contributions.

Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.

Complimentary meal during shift at the colleague cafeteria

Discounts on food and beverages

2025 Great Placeto Work Certified

Hyatt Hotel Corporation has redefined the hotel experience that reflects the Hindi meaning of \"Andaz: personal style\". Local inspirations, simplified luxuries, uncompromised service and leading-edge design all create the Andaz concept which is growing worldwide. At Andaz Ottawa ByWard Market, part of Hyatt’s distinguished lifestyle Andaz brand, we bring destination-inspired hospitality to the heart of Ottawa.

As a member of the Hyatt family, we cultivate a culture rooted in care, inclusivity, and genuine connection. Our colleagues selected us because we provide amazing opportunities, growth and development a c aring and inclusive culture.

Andaz Ottawa is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you requireaccomodations.

The starting hourly rate for this role is $17.60 CAD per hour

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