Valet Attendant - Valet

Hard Rock Hotel & Casino Ottawa; Ottawa; On-site; CAD 22,000 - 29,000; Part time

Job summary

Hard Rock Ottawa Hotel & Casino in Ottawa, Ontario is seeking a Valet to deliver exceptional guest service by greeting arrivals, parking and retrieving vehicles, and ensuring a smooth departure experience.

The role requires professionalism, clear communication, and the ability to move vehicles safely; a high school diploma, a valid driver's license, and flexibility to work days, nights, weekends and holidays are essential.

Qualifications

• High School diploma or equivalent required.
• Valid driver's license and clean driving record.
• Ability to work a flexible schedule, including days, nights, weekends and holidays.
• Ability to communicate in English, both orally and in writing with guests and employees.
• Ability to see and hear to detect and respond to emergency situations.
• Ability to work under pressure and deal with stressful situations during busy periods.

Responsibilities

• Greeting customers and maintaining a professional appearance.
• Providing information on events and promotions.
• Responsible for handling vehicle transport in a safe manner.
• Completing incident reports and documenting all vehicles as they arrive.

Skills

Valid driver's license

Flexible schedule

Mobility & stamina

English proficiency

Emergency awareness

Stress tolerance

Education

High School diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Company: Hard Rock Ottawa Hotel & Casino

Location: Ottawa, Ontario

Job Type: Part Time Permanent

Is this a current vacancy? Yes, this is an existing open position.

Compensation: CAD $18.26/Hr.

Overview

A Valet is responsible for providing exceptional customer service by greeting guests, safely parking and retrieving vehicles, and ensuring a positive arrival and departure experience. This role requires professionalism, strong communication skills, attention to detail, and the ability to operate a variety of vehicles safely and efficiently.

Responsibilities

• Greeting customers and maintaining a professional appearance
• Providing information on events and promotions
• Responsible for handling vehicle transport in a safe manner
• Completing incident reports and documenting all vehicles as they arrive

Qualifications

• High School diploma or equivalent required
• A valid driver’s license and clean driving record
• Requires the ability to work a flexible schedule, including days, nights, weekends and holidays
• Ability to walk, stand and/or bend continuously to perform essential job functions
• Ability to communicate in English, both orally and in writing with guests and employees
• Ability to see and hear to detect and respond to emergency situations
• Ability to work under pressure and deal with stressful situations during busy periods

Physical Demands

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions

Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.