Valet/Parking - Valet Attendant

Canadian-Niagara-Hotels-Group; Niagara Falls; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

Career growth

Hotel discounts

Ontario attractions reciprocal program

Parking

Job summary

Canadian Niagara Hotels Group of Companies is hiring a Valet Attendant to deliver warm, professional service while safely handling guest vehicles. You will greet guests, assist with luggage, and coordinate transportation when needed.

The role requires weekend and holiday availability, English communication, and strong organizational skills for a fast-paced environment. Outdoor work and safety-conscious conduct are essential.

Qualifications

• Customer service experience is essential.
• Strong verbal and written English communication.
• Ability to multitask in a fast-paced environment.
• Ability to greet guests warmly and assist with inquiries.
• Awareness of safety procedures and policies.

Responsibilities

• Greet guests warmly and acknowledge them by name when possible.
• Assist guests in/out of vehicles and manage luggage.
• Explain parking procedures and provide directions as required.
• Arrange transportation for guests upon request.
• Maintain awareness of premises and report safety or security concerns.
• Assist with luggage storage and retrieval when required.
• Communicate clearly with guests and team members.
• Perform additional duties as assigned.

Skills

Customer service

English communication

Multitasking

Guest interaction

Safety awareness

Job description

Job Description

Posted Thursday, August 20, 2026 at 4:00 AM

COMPANY DESCRIPTION:

The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.

Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucksand Hershey– to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.

Now Hiring Valet Attendants – Front Services

As a Valet Attendant, you will play a key role in creating a lasting first impression for our guests. You will provide warm, professional, and efficient service while ensuring the safe handling of guest vehicles and belongings.

Key Responsibilities:

• Greet and acknowledge all guests warmly, using their name whenever possible.
• Anticipate and respond to guest needs with professionalism and genuine appreciation.
• Assist guests and visitors in and out of vehicles, including loading and unloading luggage.
• Clearly communicate parking procedures and provide directions as required.
• Arrange transportation (e.g., taxis) for guests upon request.
• Maintain awareness of hotel premises and report any safety or security concerns.
• Assist with luggage storage and retrieval when required.
• Communicate clearly and professionally with guests and team members.
• Comply with all safety policies and procedures while maintaining a clean and safe work environment.
• Perform additional duties as assigned.

Qualifications & Requirements:

• Valid Ontario G Driver’s License with a clean driver’s abstract.
• Availability to work weekends and holidays.
• Ability to read, write, and communicate effectively in English.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Previous customer service experience is considered an asset.

Working Conditions:

• Must be comfortable working outdoors in all weather conditions.
• Ability to lift, carry, push, and pull objects up to 50 lbs without assistance.
• Ability to stand and walk for extended periods or for the duration of a shift.
• Ability to work on sloping, uneven, or slippery surfaces safely.

Why Work For Canadian Niagara Hotels?

No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.

Benefits We Offer Our Associates:

• Comprehensive Health & Medical Coverage:Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
• Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties.
• Associate Hotel and Dining Discounts:Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
• Ontario Attractions Reciprocal Program:Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
• Convenient Parking -Complimentary or reduced-rate parking, based on the specific location.
• Easily Accessible By Public Transit:Several Niagara Region Transit stops within a short walking distance.

This is “Where Great Careers Happen” – Join a Team That Empowers You To Make A Difference, Deliver Results, And Grow Your Career. Take the Next Step In Building Your Career With Us!

We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy

We thank all applicants for their interest, however, only those selected for an interview will be contacted

We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.