Used Car Sales Manager

Drive Auto Group; Markham; On-site; CAD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation plans

Collaborative team environment

Employee discounts

Job summary

Drive Auto Group is seeking a Used Car Sales Manager in Ontario to lead the pre-owned vehicle sales operation, manage inventory, coach the sales team, and drive profitability. The role emphasizes hands-on leadership, customer satisfaction, and adherence to legal sales practices.

The manager will develop strategies, oversee pricing and online/in-store presentation, monitor performance, and report to senior management. A strong market understanding and OMVIC license are essential.

Qualifications

• Experience in the same or a similar role is required.
• OMVIC license.
• Proficient with Microsoft Outlook, Excel, Word and other computer systems.
• Possess a valid G driver’s license and a clean driving record.
• Professional demeanor, appearance, and communication skills.
• Ability to effectively manage and engage a team.
• Excellent interpersonal skills.
• Process-oriented.

Responsibilities

• Lead and motivate a team of sales associates to meet and exceed sales targets.
• Develop and implement sales strategies to maximize profitability and inventory turnover.
• Oversee the daily operations of the used car sales department, ensuring smooth and efficient processes.
• Ensure the used vehicle inventory is well-maintained, properly priced, and displayed to attract customers.
• Manage customer interactions, resolving issues, handling complaints, and ensuring high customer satisfaction.
• Train, coach, and support sales team members to improve their skills and performance.
• Monitor and analyze sales performance, market trends, and competitor activity to adjust strategies as needed.
• Develop and manage sales goals, performance metrics, and incentive programs for the team.
• Oversee the preparation of sales reports, tracking performance against goals, and providing regular updates to senior management.
• Ensure compliance with all legal and ethical sales practices, including proper documentation and disclosures.
• Foster a positive and professional work environment focused on teamwork and customer satisfaction.
• Pricing,Merchandising and Preparing all pre-owned inventory for sale online and instore.
• Appraisingpotential trade-in vehicles and assigning wholesale values
• Review themonthly goals and target with General Manager and discuss areas forimprovement.

Skills

Team leadership

Interpersonal skills

Customer-focused

Communication

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us.

We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Autogroup you will experience the innovative, creative, and collaborative approach behind all our brands.

(LOCATION) is currently seeking a Used Car Sales Manager to join their team! The Used Car Sales Manager will be responsible for overseeing all aspects of our pre-owned vehicle sales operations, including inventory management, sales team leadership, customer relations, and ensuring profitability. This role requires a strong understanding of the used vehicle market, excellent sales skills, and a hands-on approach to managing day-to-day operations.

Responsibilities

Lead and motivate a team of sales associates to meet and exceed sales targets.

• Develop and implement sales strategies to maximize profitability and inventory turnover.
• Oversee the daily operations of the used car sales department, ensuring smooth and efficient processes.
• Ensure the used vehicle inventory is well-maintained, properly priced, and displayed to attract customers.
• Manage customer interactions, resolving issues, handling complaints, and ensuring high customer satisfaction.
• Train, coach, and support sales team members to improve their skills and performance.
• Monitor and analyze sales performance, market trends, and competitor activity to adjust strategies as needed.
• Develop and manage sales goals, performance metrics, and incentive programs for the team.
• Oversee the preparation of sales reports, tracking performance against goals, and providing regular updates to senior management.
• Ensure compliance with all legal and ethical sales practices, including proper documentation and disclosures.
• Foster a positive and professional work environment focused on teamwork and customer satisfaction.
• Pricing,Merchandising and Preparing all pre-owned inventory for sale online and instore.
• Appraisingpotential trade-in vehicles and assigning wholesale values
• Review themonthly goals and target with General Manager and discuss areas forimprovement.

Qualifications

• Experience inthe same or a similar role is required.
• OMVIC license.
• Proficientwith Microsoft Outlook, Excel, Word and other computer systems.
• Possess avalid G driver’s license and a clean driving record.
• Professionaldemeanor, appearance, and communication skills.
• Ability toeffectively manage and engage a team.
• Excellentinterpersonal skills.
• Process-oriented.

What We Offer

• Competitive compensation plans
• Collaborative team dynamic and Family-like atmosphere
• Supportive work environment
• Health and wellness initiatives
• Community involvement activities
• Exciting company events
• Employee purchase plans and company discounts

Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.

Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.