Sales Manager - Pre-Owned Division

Formulafordlincoln; Burlington; On-site; CAD 130,000 - 160,000; Full time

Job summary

Leggat Auto Group in Burlington, Ontario, seeks an experienced Sales Manager for our Pre-Owned Division to lead inventory, pricing, and performance at a high-volume dealership. You will coach staff, drive profitability, and collaborate with Sales, Service, Finance, and Marketing to maximize customer satisfaction and ensure operational excellence.

Join a premier dealer group with strong growth, access to a broad vehicle mix, and a team-focused culture.

Qualifications

• Proven experience managing a high-volume used vehicle operation.
• Minimum 3 years automotive management experience.
• Valid OMVIC license.
• Strong understanding of inventory management, pricing, acquisitions, auctions, and merchandising.
• Experience with CRM, DMS, appraisal, and inventory systems.
• Excellent leadership, coaching and team development skills.
• Strong communication and conflict resolution abilities.
• Highly organized with analytical and problem-solving skills.
• Valid driver's license with clean driving record.
• Strong understanding of dealership financials and profitability metrics.

Responsibilities

• Oversee the entire pre-owned operation for Leggat's Burlington location.
• Lead and coach the sales team to achieve targets.
• Develop pricing strategies and manage inventory levels.
• Collaborate with Service, Finance, Marketing for profitability.
• Ensure customer experience and satisfaction targets are met.
• Monitor CRM/DMS activity and sales processes.
• Review performance with General Manager and implement improvements.

Skills

Leadership & coaching

Team development

Analytical thinking

Problem solving

Communication

Conflict resolution

Organized

Strategic pricing

Performance management

Negotiation

Tools

CRM systems

DMS systems

Appraisal tools

Inventory management systems

Job description

Leggat Chevrolet Burlington | Sales Manager | Opened on 07/31/2026 | Pay rate: $130000-160000 per year

Leggat Chevrolet Cadillac Buick GMC is seeking an experienced Sales Manager for our Pre-Owned Division to lead and grow our pre-owned vehicle operations at a high volume dealership. This is a key leadership position responsible for inventory acquisition, pricing strategy, sales performance, merchandising, team development, and profitability.Join one of Ontario's leading automotive groups and play a key role in growing one of the region's most dynamic pre-owned vehicle operations.

The successful candidate will be accountable for all aspects of the used vehicle department, ensuring inventory levels, sales performance, customer satisfaction, and operational excellence meet or exceed dealership objectives.

Compensation: $130,000 to $160,000 on target earnings through base salary, commission, and bonus pay structure. Our uncapped commission structure allows unlimited earnings based on your performance.

Schedule: Full-Time 5 days per week leadership position including rotational Saturdays

The Role

As Sales Manager of our pre-owned division, you will oversee the entire pre-owned vehicle operation, working closely with Sales, Service, Finance, Marketing, and the Dealer Group to maximize opportunities and profitability. You will lead by example, coach and develop staff, and ensure processes are executed consistently while maintaining a strong focus on customer experience

As a member of a large automotive group, you will have unique opportunities and resources, such as access to vehicles from all our dealerships representing most brands.

What You\'ll Do

• Lead, coach, and develop the sales team through training, accountability, and performance management.
• Set and monitor daily, weekly, and monthly sales goals.
• Achieve trade penetration targets (60% new, 35% used).
• Drive vehicle acquisitions through trades, service drive, direct purchases, lease maturities, auctions, and external sourcing.
• Maintain a customer Want List program to proactively source inventory.
• Manage inventory pricing, aging, gross profit, and turn to maximize performance.
• Review auctions and leverage group inventory to meet vehicle demand.
• Oversee e-leads, CRM activity, and team adherence to sales processes.
• Work with the sales team in the Service Drive to identify appraisal and acquisition opportunities.
• Ensure accurate appraisals using dealership tools and market data.
• Oversee inventory merchandising, reconditioning, and frontline readiness, targeting a 48-hour turnaround where possible.
• Partner with Service and Parts to optimize inventory flow and reduce downtime.
• Resolve escalated customer concerns professionally and promptly.
• Review departmental performance with the General Manager and implement improvement plans.
• Ensure effective use of CRM, DMS, inventory management, desking, and appraisal tools.
• Foster a culture of accountability, teamwork, customer satisfaction, and continuous improvement.

Key Performance Indicators

Qualifications

• Proven experience managing a high-volume used vehicle operation.
• Minimum 3 years automotive management experience.
• Valid OMVIC License.
• Strong understanding of inventory management, market pricing, acquisitions, auctions, and vehicle merchandising.
• Experience with CRM, DMS, appraisal, and inventory management systems.
• Strong leadership, coaching, and team development skills.
• Excellent communication and conflict resolution abilities.
• Highly organized with strong analytical and problem-solving skills.
• Ability to thrive in a fast-paced, performance-driven environment.
• Valid driver's license with a clean driving record.
• Strong understanding of dealership financials and profitability metrics.

About Us

Established in 1922, Leggat Auto Group is a family-owned business with 12 dealerships across Southern Ontario. With over a century of experience, we are committed to providing exceptional automotive experiences to our community. Whether you're looking for your perfect vehicle, service, repairs, or parts, our team of over 600 dedicated employees is here to help you find solutions. At Leggat Auto Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and motivating environment for our employees to grow their careers.

Why Leggat Auto Group

• Family-owned and operated since 1922
• 12 locations across Southern Ontario
• Access to the majority of automotive brands in the market
• Leasing company access providing additional inventory and acquisition opportunities
• Over 600 employees and growing
• Strong leadership, training, and support systems
• Employee pricing on vehicles, parts, and service
• Health and dental benefits
• Career growth opportunities across the group

Additional Information

Our Company proudly provides equal employment opportunities for all employees and applicants. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

We do not solicit or require personal information beyond what is necessary to assess your qualifications. This posting is for a current vacancy within our organization and our intention to hire for this role.

Our recruitment process may use AI tools at any stage. By submitting your application, you acknowledge and accept the use of AI as part of the hiring process.