Unit Clerk Non-Union Temporary Full Time

Sienna Senior Living; Kingston; On-site; CAD 22,000 - 32,000; Full time

Job summary

Trillium Community in Kingston, Ontario is seeking a Unit Clerk for a temporary full-time role. The position supports residents, families and team members, handling front-desk inquiries, cash transactions for meal vouchers, and clerical tasks.

Requirements include Grade 12, MS Office proficiency, excellent verbal and written communication, strong customer service, and solid organizational skills with the ability to multitask; ability to obtain a Vulnerable Sector Check is required.

Qualifications

• Completion of grade 12 education.
• Proficiency with MS Office (Excel, Word, PowerPoint).
• Excellent verbal and written communication skills.
• Positive attitude with strong customer service experience.
• Strong organizational skills and ability to multitask.
• Problem-solving and complaint-resolution abilities.
• Must pass Vulnerable Sector Check.

Responsibilities

• Responding to resident and visitor inquiries as a priority.
• Forwarding complaints to the Manager in writing.
• Greeting visitors and addressing their needs pleasantly.
• Conducts mini tours in line with policies.
• Provide clerical and computer support to managers.
• Process records for cash transactions for guest and staff meal vouchers.
• Performing other duties as assigned.

Skills

MS Office Proficiency

Verbal & Written Communication

Customer Service

Organizational Skills

Problem Solving

Multitasking

Positive Attitude

Education

Grade 12 / Equivalent

Tools

MS Office Suite (Excel/Word/PowerPoint)

Job description

Unit Clerk - Temporary Full Time

Trillium Community - Kingston, ON

Rate of Pay: $19.64/hour

This posting is for an existing vacancy

If you're passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!

The Unit Clerk is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.

Responsibilities

• Responding to all resident and visitor inquiries as to their first priority in a diplomatic manner.
• Ensures all complaints are forwarded to the Manager in writing.
• Greeting all visitors to the building and ensuring that their needs are addressed in a pleasant and unhurried fashion.
• Conducts mini tours in accordance with policies and procedures.
• Provide clerical and computer support to all managers as requested.
• Complete the required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
• Performing other duties as assigned.

Must haves

• Completion of grade 12 education.
• Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
• Excellent verbal and written communication skills.
• Positive attitude and proven customer service skills through related work experience.
• Proven organizational skills and ability to multi task.
• Problem-solving and complaint resolution skills.
• Excellent customer service skills in all personal interactions with visitors, families, residents and team members.
• All applicants must successfully pass the prescribed Vulnerable Sector Check.

Bonus points for having

• Experience in a Healthcare industry an asset.
• Additional applied courses i.e. office administration preferred.

Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.