Unit Clerk | Temporary Full-time 12pm-8pm

Sienna Senior Living; Bobcaygeon; On-site; CAD 25,000 - 33,000; Part time

Job summary

Case Manor - Bobcaygeon, operated by Sienna Senior Living, is seeking a Unit Clerk for the TFT shift 12pm-8pm with alternate weekends for 6 months. Compensation listed as $20.29/hr.

The role supports residents and families, handling inquiries, clerical tasks, and coordinating with the management team. The Unit Clerk will greet visitors, conduct tours as needed, process cash-related records for meal vouchers, and ensure smooth daily operations across the front desk and resident services.

Qualifications

• Completion of Grade 12 education.
• Proficiency with MS Office (Excel, Word, PowerPoint).
• Excellent verbal and written communication skills.
• Strong customer service and multi-tasking abilities.
• Vulnerable Sector Check required.

Responsibilities

• Respond to resident and visitor inquiries as a priority in a diplomatic manner.
• Forward all complaints to the Manager in writing.
• Greet visitors and address their needs in a pleasant, unhurried fashion.
• Conduct mini tours per policies and procedures.
• Provide clerical and computer support to managers as requested.
• Complete records to support cash transactions for guest and team member meal vouchers/tickets.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma

Tools

MS Office

Job description

TFT 12pm-8pm - alternate weekends x 6 months
If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!

Case Manor - Bobcaygeon
$20.29/ hr
TFT 12pm-8pm - alternate weekends x 6 months
If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!
The Unit Clerk is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.
As a Unit Clerk your typical day will impact in the following ways:

• Responding to all resident and visitor inquiries as to their first priority in a diplomatic manner.
• Ensures all complaints are forwarded to the Manager in writing.
• Greeting all visitors to the building and ensuring that their needs are addressed in a pleasant and unhurried fashion.
• Conducts mini tours in accordance with policies and procedures.
• Provide clerical and computer support to all managers as requested.
• Complete the required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
• Performing other duties as assigned.

Must Haves

• Completion of grade 12 education.
• Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
• Excellent verbal and written communication skills.
• Positive attitude and proven customer service skills through related work experience.
• Proven organizational skills and ability to multi task.
• Problem-solving and complaint resolution skills.
• Excellent customer service skills in all personal interactions with visitors, families, residents and team members.
• All applicants must successfully pass the prescribed Vulnerable Sector Check.

Bonus Points For Having

• Experience in a Healthcare industry an asset.
• Additional applied courses i.e. office administration preferred.

Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.