Uniformed Retail Asset Protection Specialist

Loblaw Companies Limited; Saint John; On-site; CAD 18,000 - 26,000; Full time

Benefits offered by this job

10% Colleague Discount

Company matched Pension Plan

Health Benefits

Employee Stock Purchase Program

Tuition Assistance

Job summary

Loblaw Companies Limited in Saint John, NB is seeking Uniformed Asset Protection Personnel (Customer Service) to greet customers, ensure safety, and support store operations at Atlantic Superstore. You will respond to alarms, assist with safety procedures, and collaborate with team members to maintain a positive shopping environment.

The role offers in-house training, career development opportunities, employee benefits, a 10% colleague discount, and a company pension plan.

Qualifications

• Experience in a retail environment is preferred.
• Ability to foster partnerships with store teams.
• Exceptional customer service skills with a talent for building relationships.
• Professional, friendly and approachable demeanor.
• Ability to remain calm in high tension situations.
• Ability to walk or stand for long periods.
• Ability to lift up to 50 lbs.
• First Aid and CPR certification is an asset.

Responsibilities

• Provide exceptional customer service and support to internal and external customers.
• Respond to Gatekeeper alarms and receipt checks as required.
• Assess safety hazards (spills, wet floors) and take proper procedures for safety.
• Escalate any crisis or emergency situations in a timely manner.
• Maintain and submit daily, weekly, and monthly status reports.
• All other duties as required.

Skills

Retail experience

Partnerships with store teams

Customer service

Professional demeanor

Calm under pressure

Stamina: standing/walking

Lift up to 50 lbs

First Aid & CPR certified

Job description

Loblaw Companies Limited in Saint John, NB is seeking Uniformed Asset Protection Personnel (Customer Service) to greet customers, ensure safety, and support store operations at Atlantic Superstore. You will respond to alarms, assist with safety procedures, and collaborate with team members to maintain a positive shopping environment.

The role offers in-house training, career development opportunities, employee benefits, a 10% colleague discount, and a company pension plan.