Underwriting Operations Analyst – Hybrid Edmonton

TEEMA; Edmonton; Hybrid; CAD 75,000 - 90,000; Full time

Benefits offered by this job

Annual bonus eligibility

Hybrid work schedule

Pension plan matching contributions

Insurance reimbursement

Team events

Job summary

TEEMA seeks an Underwriting Operations Analyst in Edmonton, Alberta, with a hybrid schedule (2 days remote, 3 days in office). You will lead projects, test underwriting rules, and drive system improvements while mentoring junior analysts. You will liaise with business and technical teams and contribute to regulatory reporting.

The role requires strong underwriting knowledge, post-secondary education, and CIP/FCIP completion, with 7+ years of experience and Guidewire familiarity.

Qualifications

• Relevant post-secondary education required.
• CIP or FCIP designation completed.
• 7+ years of underwriting experience.
• Commercial property experience preferred.
• Personal Lines and Farm exposure is an asset.
• Guidewire experience is an asset.
• Strong understanding of underwriting principles, products and pricing.
• Experience with business systems, process documentation, and testing.
• Development and delivery of training materials.

Responsibilities

• Lead assigned projects to implementation.
• Lead testing and validation of underwriting rules, product updates, and pricing changes.
• Drive process improvement initiatives and system efficiencies.
• Provide guidance, mentorship, and oversight to junior analysts.
• Serve as subject matter expert for underwriting systems and business logic.
• Liaise between business and technical teams to resolve issues across platforms.
• Develop and deliver content for training materials related to underwriting systems.
• Collaborate with leadership on strategy, reporting, and implementation planning.
• Participate in preparation and completion of regulatory reporting as required.
• Perform other duties as required.

Job description

Job Title: Underwriting Operations Analyst
Job ID: 90268
Location: Edmonton, Alberta – Hybrid

Overview:
Our client’s Underwriting Operations team is growing! We currently have an opportunity for an Underwriting Operations Analyst based out of our client’s Edmonton office. This role offers a hybrid work schedule – 2 days remote, 3 days in office – along with an excellent, close-knit team culture. Reporting to the Manager, Underwriting Systems and Operations, this role ensures the accurate integration of underwriting rules and processes into systems.

What you will be doing:

• Lead assigned projects to implementation
• Lead testing and validation of complex underwriting rules, product updates, and pricing changes
• Drive process improvement initiatives and system efficiencies
• Provide guidance, mentorship, and oversight to junior analysts
• Serve as subject matter expert for underwriting systems and business logic
• Liaise between business and technical teams to resolve issues across multiple platforms: Guidewire centers, Broker Management systems (including EDI, edoc), third party quoting tools (Applied, Acturis, etc.)
• Develop and deliver content for training materials related to underwriting systems, using a variety of training methods
• Collaborate with leadership on strategy, reporting, and implementation planning
• Participate in preparation and completion of regulatory reporting as required
• Perform other duties as required

What you must have:

• Relevant post-secondary education
• CIP or FCIP completed
• Minimum 7 years related experience in an underwriting role
• Commercial property experience is preferred
• Personal Lines and Farm exposure is also an asset
• Guidewire experience is an asset
• Strong understanding of underwriting principles, products, and pricing
• Experience with business systems, process documentation, and testing
• Development and delivery of training materials

Salary/Rate Range: $75,000 – $90,000

Other Information:
What You’ll Experience

• Competitive base pay with annual bonus eligibility
• Hybrid work schedule (2 days home / 3 days office) supporting healthy work-life balance, including a day off every 4 weeks
• Matching contributions to your Registered Pension Plan
• Personal insurance reimbursement
• Social events held throughout the year
• Celebration of your team’s achievements each year with an annual staff appreciation event
• A career in a stable and essential industry, with an exceptional corporate culture and opportunities for professional development and advancement

About Our Client

• Our client has been serving Western Canada since 1982 with home, auto and business insurance products. Their head office is in Edmonton, Alberta, with branch offices in Calgary and Vancouver. They currently employ over 300 staff who work with more than 1,000 broker offices across British Columbia, Alberta, Saskatchewan, Manitoba, the Northwest Territories, Nunavut and Yukon Territory. Our client is proudly Indigenous-owned, bringing a values-driven, community-rooted approach to their work as a respected insurer providing creative and responsive solutions.