Underwriting Operations Analyst

Peace Hills Insurance; Edmonton; On-site; CAD 85,000 - 125,000; Full time

Job summary

Peace Hills Insurance seeks an Underwriting Operations Analyst to join our Edmonton office. You will lead projects, test complex underwriting rules, and drive system efficiencies while mentoring junior staff and acting as a subject matter expert on underwriting systems and business logic.

You will liaise with business and technical teams across platforms like Guidewire and broker management systems, and contribute to training materials and regulatory reporting as required.

Qualifications

• Post-secondary education is required.
• CIP or FCIP completed.
• Minimum 7 years related underwriting experience.
• Commercial property experience is preferred.
• Personal Lines and Farm exposure is an asset.
• Guidewire experience is an asset.
• Strong understanding of underwriting principles, products, and pricing.
• Experience with business systems, process documentation, and testing.
• Development and delivery of training materials.

Responsibilities

• Lead assigned projects to implementation.
• Lead testing and validation of complex underwriting rules, product updates, and pricing changes.
• Drive process improvement initiatives and system efficiencies.
• Provide guidance, mentorship, and oversight to junior analysts.
• Serve as subject matter expert for underwriting systems and business logic.
• Liaise between business and technical teams to resolve issues across multiple platforms: Guidewire centers, Broker Management systems (EDI, edoc), third party quoting tools.
• Develop and deliver content for training materials related to underwriting systems.
• Collaborate with leadership on strategy, reporting, and implementation planning.
• Participate in preparation and completion of regulatory reporting as required.
• Perform other duties as required.

Skills

Underwriting principles

Testing & validation

Project leadership

Mentorship

Stakeholder liaison

Pricing knowledge

Education

CIP or FCIP completed

Tools

Guidewire

Broker Management Systems (EDI, edoc)

Applied

Acturis

Job description

Our Underwriting Operations team is growing! We currently have an opportunity for one Underwriting Operations Analysts based out of our Edmonton office. Reporting to the Manager, Underwriting Systems and Operations , this role ensures the accurate integration of underwriting rules and processes into systems. More specifically:

What You’ll Do:

• Lead assigned projects to implementation;

• Lead testing and validation of complex underwriting rules, product updates, and pricing changes;

• Drive process improvement initiatives and system efficiencies;

• Provide guidance, mentorship, and oversight to junior analysts;

• Serve as subject matter expert for underwriting systems and business logic;

• Liaise between business and technical teams to resolve issues across multiple platforms: Guidewire centers, Broker Management systems (including EDI, edoc), third party quoting tools (Applied, Acturis, etc…);

• Develop and deliver content for training materials related to underwriting systems, using a variety of training methods;

• Collaborate with leadership on strategy, reporting, and implementation planning;

• Participate in preparation and completion of regulatory reporting as required;

• Perform other duties as required.

What You’ll Bring:

• Relevant post secondary education;

• CIP or FCIP completed;

• Minimum 7 years related experience in an underwriting role;

• Commercial property experience is preferred;

• Personal Lines and Farm exposure is also an asset;

• Guidewire experience is an asset;

• Strong understanding of underwriting principles, products, and pricing;

• Experience with business systems, process documentation, and testing;

• Development and delivery of training materials.

What You’ll Experience:

• Competitive base pay with annual bonus eligibility

• Healthy work-life balance including a day off every 4 weeks

• Matching contributions to your Registered Pension Plan

• Personal insurance reimbursement

• Social events held throughout the year

• Celebration of your team’s achievements each year with an annual staff appreciate event

• A career in a stable and essential industry, at a company with an exceptional corporate culture and opportunities for professional development and advancement

Why Peace Hills:

Peace Hills General Insurance Company has been serving Western Canada since 1982 with home, auto and business insurance products. Our head office is in Edmonton, Alberta, with branch offices in Calgary and Vancouver. We currently employ over 300 staff who work withmore than 1,000 broker offices across British Columbia, Alberta, Saskatchewan, Manitoba, the Northwest Territories, Nunavut and Yukon Territory.

Peace Hills is proudly owned by the Samson Cree Nation, and it is through Wahkôtowin – a Cree word that means “kinship” and the interconnectedness of all beings – that we are and continue to be a respected insurer that provides creative and responsive solutions.