TurboTax Product Expert (Work From Home)

Intuit - TurboTax; Remote; CAD 60,000 - 80,000; Part time

Job summary

A tax preparation service is seeking a TurboTax Product Expert to assist customers during tax season. This role emphasizes strong communication skills and a passion for helping clients with their tax-related inquiries. The position offers a competitive starting pay of $18.50 per hour, the flexibility to work from home, and a bonus opportunity for completing certification. Ideal candidates will be enthusiastic problem solvers eager to make tax season easier for customers.

Benefits

Flexible work schedule

$405 certification bonus

Work from home

Qualifications

• No accounting background required, but must be eager to learn.
• Strong communication skills necessary to assist customers effectively.
• Ability to understand customer needs and provide top-notch service.

Responsibilities

• Provide assistance to customers with TurboTax products and tax filing.
• Help customers articulate their questions and concerns clearly.
• Drive innovation and ensure customer satisfaction during tax season.

Skills

Strong communication

Eager to learn

Problem-solving

Job description

We're looking forYOU!

Join TurboTax as a TurboTax Product Expert and be the friendly face our customers rely on during tax season. We're looking for individuals with excellent communication skills and a passion for assisting others. As a TurboTax Product Expert, you'll play a crucial role in ensuring our customers have a seamless tax filing experience. If you're a problem-solver who enjoys helping people, we invite you to be part of our team. Apply now to join TurboTax and make tax season less taxing for everyone.

BENEFITS

• Get paid $18.50 per hour¹
• Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert²
• Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday³
• Earn an additional $5/hr from April 9–15 for all hours worked
• Fast 24 hour Certification²

EXPERIENCE & SKILLS

To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:

• This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
• Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
• The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

¹Starting Pay $18.50 gross per hour. You must work a minimum of 25 hours per week from Monday to Sunday, between 8AM and 12am EST. Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee).

²To receive the $405.00 certification bonus, if the following criteria are met: Must complete and pass training certification, and work a min of 8 hours on Oct 15th to qualify for the Certification bonus.

³Build your own schedule from available hours of business, you must have a schedule in GigCX Marketplace to work. All earnings will be calculated from the worked schedule in GigCX Marketplace. Working without a schedule in GigCX Marketplace will not qualify for earnings.