Truck Service Writer - Evening Shift, Growth & Benefits

PACCAR; Lanoraie; On-site; CAD 59,000 - 77,000; Full time

Job summary

A leading trucking solutions provider seeks a Service Writer in Lanoraie, Quebec. The role involves direct customer interaction and requires proficiency in French along with basic English. Responsibilities include opening repair orders, booking appointments, and managing customer queries. The position offers a competitive salary between $59K-$77K based on experience, with numerous benefits including insurance coverage and paid leave.

Benefits

Permanent employment

2 weeks of vacation

12 statutory holidays

Health insurance fully covered

Tuition fees reimbursement

Professional development opportunities

Qualifications

• Proficiency in French and basic English required for daily communications.
• Customer-service focused with the ability to work in a team.
• Knowledge of heavy equipment mechanics is a bonus.

Responsibilities

• Receive customers in person or via phone with eagerness.
• Open repair orders with required vehicle information.
• Book appointments based on workshop availability.
• Provide estimate costs for repairs and notify on warranty status.
• Promote preventive maintenance programs and manage repair orders.

Skills

Proficiency in French

Basic English

Customer-service oriented

Team spirit

Knowledge of heavy equipment mechanics

Experience in interpreting warranties

Job description

A leading trucking solutions provider seeks a Service Writer in Lanoraie, Quebec. The role involves direct customer interaction and requires proficiency in French along with basic English. Responsibilities include opening repair orders, booking appointments, and managing customer queries. The position offers a competitive salary between $59K-$77K based on experience, with numerous benefits including insurance coverage and paid leave.