Truck and Trailer Service Administrator

Autism Services; Regina; On-site; CAD 42,000 - 54,000; Full time

Job summary

W.F. Botkin is seeking a Service Administrator for our Truck and Trailer Shop.

The role involves reviewing maintenance records, opening/closing work orders with accurate labor, parts, and materials recording, and coordinating with mechanics and the fleet team to ensure timely and complete documentation. Applicants should have prior administrative or service experience in heavy equipment, solid mechanical knowledge, and strong communication skills.

Qualifications

• Previous administrative or service experience, preferably in a truck/trailer or heavy equipment environment.
• Strong mechanical knowledge of trucks, trailers, and related systems.
• Excellent record-keeping skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to understand and explain technical and maintenance information.
• Proficient in Microsoft Office (Word, Excel) and service tracking systems or similar software.
• Ability to multitask and stay organized in a fast-paced, team-based environment.

Responsibilities

• Review and check vehicle maintenance records for upcoming or overdue work.
• Open and close work orders in the system and ensure accurate recording of labour, parts, and materials used.
• Assign parts to open work orders and maintain proper documentation and tracking of parts used.
• Ensure all documentation is complete and accurate before closing work orders to support billing and record-keeping processes.
• Communicate regularly with mechanics, fleet manager, and other personnel to ensure documentation is completed before closing out work orders.
• Collaborate with mechanics, fleet manager, and other personnel to clarify work performed, prioritize urgent repairs, and coordinate workflow.

Skills

Administrative experience

Mechanical knowledge

Record-keeping

Communication skills

Technical explanation

MS Office

Multitasking

Tools

Service tracking systems

Job description

W.F. Botkin is currently looking for a Service Administrator for our Truck and Trailer Shop.

Duties

• Review and check vehicle maintenance records for upcoming or overdue work
• Open and close work orders in the system and ensure accurate recording of labour, parts, and materials used
• Assign parts to open work orders and maintain proper documentation and tracking of parts used
• Ensure all documentation is complete and accurate before closing work orders to support billing and record-keeping processes
• Communicate regularly with mechanics, fleet manager, and other personnel to ensure documentation is completed before closing out work orders
• Collaborate with mechanics, fleet manager, and other personnel to clarify work performed, prioritize urgent repairs, and coordinate workflow

Qualifications

• Previous administrative or service experience, preferably in a truck/trailer or heavy equipment environment
• Strong mechanical knowledge of trucks, trailers, and related systems
• Excellent record-keeping skills and attention to detail
• Strong verbal and written communication skills
• Ability to understand and explain technical and maintenance information
• Proficient in Microsoft Office (Word, Excel) and service tracking systems or similar software
• Ability to multitask and stay organized in a fast-paced, team-based environment

At W.F. Botkin, we believe diversity, equity and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, colour, religion, sex, national origin, sexual orientation, age, education, citizenship, marital status, disability, gender identity, veteran status, or any other identifying characteristics are encouraged to apply.

All applicants must be eligible to work in Canada without sponsorship. While we thank all of those who apply, only those being actively considered for employment will be contacted.