Body Shop Administrator

Velocity Truck Centres; Surrey; On-site; CAD 33,062 - 44,083; Full time

Benefits offered by this job

Attractive compensation

Vacation time

RRSP matching

Benefits package

Job summary

Velocity Truck Centres invites applications for a Body Shop Administrator in Surrey, BC. This role supports the body shop team, coordinates with technicians, and handles repair orders, estimates, and insurance/warranty claims to ensure accurate, timely service.

You will work Monday to Friday with generous vacation, RRSP matching, and comprehensive benefits. A strong focus on accuracy and professional customer communication is expected.

Qualifications

• High school diploma or equivalent; post-secondary education in office administration is an asset.
• 2+ years of administrative experience in a dealership, service, or body shop environment.
• Strong computer skills, including Microsoft Office (Excel, Word) and familiarity with dealership management systems.
• Exceptional organizational skills with strong attention to detail.

Responsibilities

• Opens and closes repair orders, ensuring accuracy and completeness of documentation.
• Coordinates with technicians and foreman to track job progress and update work orders.
• Prepares estimates, submits and follows up on insurance and warranty claims.
• Assists with parts ordering and ensures correct billing and coding on all repair orders.
• Communicates with customers regarding repair timelines, authorizations, and updates.
• Tracks and files all required documentation for audits and compliance.
• Maintains technician time records and assists with payroll-related documentation.
• Supports the Body Shop Manager and Foreman with reporting, scheduling, and general admin tasks.
• Ensures all data entry is completed accurately and in a timely manner.

Skills

Administrative experience

Office software

Dealership/Body shop knowledge

Attention to detail

Communication

Independent work

Education

High school diploma

Office administration education

Tools

Microsoft Excel

Excel

Dealership management systems

Word

Job description

Posted Wednesday, July 29, 2026 at 9:00 a.m.

Drive your career forward with a dynamic role as a Body Shop Administrator

Position: Body Shop Administrator

Schedule: Monday to Friday

Location: Surrey, BC

What We Offer:

• Attractive Compensation: $24.00 - $32.00 / hour (D.O.E.)
• Work-Life Balance: Generous accrued vacation time.
• Financial Security: Plan for the future with employer RRSP matching
• Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs.

Position Overview:

The Body Shop Administrator ensures that Velocity Truck Centres delivers consistent, high ‑ quality service to customers, while supporting the body shop team and managers.

Duties & Responsibilities

• Opens and closes repair orders, ensuring accuracy and completeness of documentation
• Coordinates with technicians and foreman to track job progress and update work orders
• Prepares estimates, submits and follows up on insurance and warranty claims
• Assists with parts ordering and ensures correct billing and coding on all repair orders
• Communicates with customers regarding repair timelines, authorizations, and updates
• Tracks and files all required documentation for audits and compliance
• Maintains technician time records and assists with payroll-related documentation
• Supports the Body Shop Manager and Foreman with reporting, scheduling, and general admin tasks
• Ensures all data entry is completed accurately and in a timely manner
• Upholds confidentiality and professionalism in handling customer and internal information
• Contributes to the overall organization and cleanliness of the office and customer areas

Skills & Qualifications

• High school diploma or equivalent; post-secondary education in office administration is an asset
• 2+ years of administrative experience in a dealership, service, or body shop environment
• Strong computer skills, including Microsoft Office (Excel, Word) and familiarity with dealership management systems
• Understanding of repair order workflows, parts invoicing, and insurance documentation
• Exceptional organizational skills with strong attention to detail
• Professional written and verbal communication skills
• Ability to work independently in a fast-paced, customer-focused environment

Who We Are:

Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed toSpeed, Value, and Trust for our customers and employees. With 17 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team.

Velocity Truck Centres Canada is an equal opportunity employer.