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A leading company is seeking a Training Specialist to support its Digital Adoption division. The role involves designing, delivering, and managing training programs for clients, ensuring successful adoption of Microsoft Dynamics and Power Platform solutions. Join the diverse team to drive impactful outcomes through continuous growth and innovation.
As a global community of trusted advisors, we create cutting-edge technological solutions to overcome today’s challenges and anticipate tomorrow’s needs. It all starts with the collaboration of a diverse team of passionate intrapreneurs, each driven to make a difference. Together, we challenge the status quo and push each other to new heights.
Ready to make a significant impact on mission-critical projects and shape the future through digital transformation and strategic consulting? Take your ambitions to the next level and discover your next exciting challenge with us!
As a Training Specialist, you will be responsible for delivering client solutions in person or virtually to meet business goals. You will ensure the success of Alithya’s Digital Adoption division by supporting and implementing adoption solutions within the Client Learning Services team.
Travel to client sites may be required up to 25% of the time.
Develop comprehensive training solutions tailored to project needs;
Manage projects within required timelines to ensure successful delivery;
Communicate with precision, influence, and clear articulation;
Understand and adapt to the needs of learners effectively;
Collaborate with internal teams, Subject Matter Experts (SMEs), and other client stakeholders to ensure successful delivery;
Apply creativity to handle spontaneous situations efficiently;
Identify, measure, and evaluate learner competence and outcomes;
Manage solutions, records, and documentation in compliance with internal and client standards;
Acquire and maintain intermediate knowledge of core and supplemental applications;
Perform additional duties as assigned;
Create engaging and effective training content for various delivery methods and platforms, including guides, videos, and Instructor Led Training (ILT) materials;
Deliver live training with clarity and confidence as needed;
Design, develop, and deliver adoption solutions for key stakeholders and end users.
Minimum 3 years of relevant experience in Microsoft Dynamics or Power Platform, or the equivalent;
MS Dynamics 365 (CRM and ERP) experience;
Technologically proficiency;
Advanced computer skills including Team, SharePoint, Word, Excel, PowerPoint, Outlook;
Ability to develop and deliver training presentations and materials, adhering to the principles of Adult Learning Theory;
Ability to quickly learn new systems for training purposes;
Demonstrated success and genuine enthusiasm for collaborating with clients and team members;
Strategic thinking, problem-solving, and decision-making skills;
Strong team-facing communication skills.
Experience with Power Platform and Modern Work.
Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a frequent basis with employees and managers outside of Quebec.
The diversity of our backgrounds, experiences, thoughts and insights is our competitive advantage. We foster a collaborative environment rooted in our core values of respect, well-being, passion, trust, integrity and creativity. For us, diversity, equity and inclusion aren’t just buzzwords; they’re essential drivers of innovation and excellence, and powerful catalysts for inspiration and evolutionary ideas. The empowerment of our people is fundamental to being the trusted advisor to our clients. Join us in embracing our authenticity and in leveraging our unique perspectives to collectively build the future we all envision.
Fostering an environment where you can thrive starts with ensuring an accessible recruitment process. If you require any accommodations, we welcome you to contact us. For more information, please visit our accessibility page at https://www.alithya.com/en/accessibility .