Trainer

Logiciels Lautopak Inc.; Laval (administrative region); On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Group insurance plan

Job summary

Logiciels Lautopak Inc. in Laval is seeking a dynamic individual for their training team. The ideal candidate will provide customer support and training for dealer management software used in powersports, RV, and automotive industries.

Requirements include familiarity with software such as LAUTOPAK, excellent communication skills, and bilingualism. This is a full-time role offering competitive compensation and group insurance, with a focus on supporting clients across Canada.

Qualifications

• Knowledge of LAUTOPAK, NEWGEN2.0, and/or LARS software is an asset.
• Experience in a dealership's sales, service, or parts department.
• Bilingualism is mandatory due to pan-Canadian clientele.

Responsibilities

• Provide customer support and guidance on using the software.
• Train users online or on-site at client locations.
• Assist with onboarding and go-live process for new clients.

Skills

Customer support

Bilingualism

Software training

Tools

LAUTOPAK

NEWGEN2.0

LARS

Job description

LCM Informatique, a Canadian leader in dealer management software for powersports dealerships, is looking to add a dynamic individual to its training team.

The ideal candidate will have experience in the powersports industry or in a related sector such as RV, marine or even automotive.

Tasks

• Customer support and guidance on using the software, via emails, phone calls and/or web conference;
• Train users on how to use the software, either online or on-site at the client’s location;
• Assist with the onboarding and go-live process for new clients.

Requirements

• Knowledge of LAUTOPAK, NEWGEN2.0, and/or LARS software (an asset);
• Experience in the sales, service, and/or parts department;
• Bilingualism is mandatory due to our pan-Canadian clientele.

Compensation is based on experience and qualifications. The company also offers a group insurance plan.

This is a full-time position, 40 hours per week, Monday to Friday.

Note: The masculine gender is used solely for brevity.