Tim Hortons Supervisor, Part Time

Chartwells Higher Education; Edmonton; On-site; CAD 42,000 - 56,000; Full time

Job summary

Chartwells Higher Education at NAIT Edmonton is seeking a Restaurant Supervisor to lead shift operations, coach team members, and ensure smooth service in a fast-paced Tim Hortons location. You will help maintain food quality and safety, handle opening/closing procedures including cash reconciliation, and support scheduling, training, and onboarding.

Strong leadership and communication are essential. Flexible availability including weekends and holidays is preferred, with a focus on reliable,

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in food service, quick service restaurant, or retail supervision preferred.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Basic math and cash handling skills.
• Flexible availability, including weekends, evenings, and holidays.
• Knowledge of food safety and sanitation practices.

Responsibilities

• Supervise shift operations to ensure smooth and efficient service.
• Lead, coach, and support team members during shifts.
• Ensure excellent customer service and resolve guest issues promptly and professionally.
• Monitor food quality, freshness, and presentation according to Tim Hortons standards.
• Maintain cleanliness, sanitation, and health and safety standards throughout the restaurant.
• Assist with opening and closing procedures , including cash handling and reconciliation.
• Support scheduling, training, and onboarding of new team members.
• Track inventory levels and communicate supply needs to management.
• Ensure compliance with company policies, procedures, and brand standards .
• Help meet sales, productivity, and labour goals by managing workflow effectively.

Skills

Team leadership

Problem-solving

Time management

Reliability

Accountability

Education

High school diploma

Tools

Cash handling

Job description

67334-NAIT-Tim Hortons CA | 67334
Room CAT201
Feltham Centre (CAT)
EDMONTON, AB T5G 2R1, CAN

Description

Key Responsibilities

• Supervise shift operations to ensure smooth and efficient service.
• Lead, coach, and support team members during shifts.
• Ensure excellent customer service and resolve guest issues promptly and professionally.
• Monitor food quality, freshness, and presentation according to Tim Hortons standards.
• Maintain cleanliness, sanitation, and health and safety standards throughout the restaurant.
• Assist with opening and closing procedures , including cash handling and reconciliation.
• Support scheduling, training, and onboarding of new team members.
• Track inventory levels and communicate supply needs to management.
• Ensure compliance with company policies, procedures, and brand standards .
• Help meet sales, productivity, and labour goals by managing workflow effectively.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in food service, quick service restaurant, or retail supervision preferred.
• Strong leadership and communication skills .
• Ability to work in a fast-paced environment .
• Basic math and cash handling skills.
• Flexible availability, including weekends, evenings, and holidays .
• Knowledge of food safety and sanitation practices .

Skills and Competencies

• Team leadership
• Problem-solving
• Time management
• Reliability and accountability

Working Conditions

• Standing for extended periods.
• Lifting up to 25 lbs .
• Working in a fast-paced restaurant environment.
• Exposure to kitchen equipment, hot beverages, and food preparation areas.