Ticket Seller - Sanderson Centre (Part-Time)

Brantford; Brantford; Hybrid; CAD 26,000 - 29,000; Part time

Job summary

The City of Brantford is seeking a part-time Box Office Ticket Seller for the Sanderson Centre in Brantford. You will sell tickets, answer questions, and assist patrons both on the phone and in person.

Responsibilities include data entry, general office duties, and providing information on performances. A flexible schedule with days, evenings, weekends and holidays is required, with a hybrid work environment.

Qualifications

• Possess excellent interpersonal and communication skills both written and oral.
• Excellent telephone manner is essential.
• Previous experience as a Cashier and/or knowledge of ticketing systems is an asset.
• A current Police Information Check dated within the past 3 months is required before starting.

Responsibilities

• Sell tickets to events at the Sanderson Centre and assist patrons by phone and in person.
• Provide information about performances and local activities to patrons.
• Input sale details and customer data into the computer system.
• Perform general office duties such as filing, typing, and handling customer inquiries and complaints.

Skills

Interpersonal skills

Communication skills

Telephone manner

Cashier experience

Ticketing systems knowledge

Job description

Job Title

Status / Job Type

Job Title Ticket Seller - Sanderson Centre (Part-Time) Status / Job Type Casual Part Time

Commission

Commission Community Development Department Ecdev, Tourism & Culture Init.

Union Affiliation

Union Affiliation NON-UNION - PART TIME Number of Openings 1

Rate of Pay

Rate of Pay $18.90to $21.00 Benefits Entitlement No

Hours of Work

Hours of Work Up to 24 hours Posting Date (4:30pm) September 24, 2026

Existing Vacancy

Existing Vacancy New Position Closing Date (4:30pm) October 8, 2026

Position Summary

Situated on the picturesque Grand River, the City of Brantford is a rapidly growing community of over 100,000 residents, located in the heart of Southern Ontario with direct access to Hwy. 403 and is in close proximity to the GTHA, Waterloo and Niagara regions. As a single-tier municipality, Brantford is responsible for the full spectrum of municipal service areas. We invite you to join our #TeamBrantford corporate culture with many progressive initiatives, including our hybrid work environment. At the City of Brantford, we strive to reflect our values of Integrity, Collaboration, Continuous Improvement, Respect and Inclusion in everything we do. The City is committed to the professional development of our staff and invite you to come, grow with us!

The Box Office Ticket Seller is responsible for selling tickets to events at the Sanderson Centre and helping patrons both on the phone and in person at the Box Office. The Ticket Seller is also responsible for answering questions and providing information to patrons regarding performances and things to do in the area. The position effectively gathers information and inputs into the computer system: time of sale, address, and other data. The position participates in general office duties such as filing, typing, and administers customer service, provides general information for upcoming shows, receives customer complaints and assists with special needs

Qualifications

• Possess excellent interpersonal and communication skills both written and oral
• Excellent telephone manner is essential
• Previous experience as a Cashier and/or knowledge of ticketing systems is a an asset
• As a condition of employment, applicants must submit a current Police Information Check (dated within the past 3 months) from their local police service for approval by the Corporation prior to commencing employment
• A current Standard First Aid with a level "C" CPR certification would be an asset
• Applicants must be available to work a flexible schedule including days, evenings, weekends and holidays

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