Ticket Seller (Grand Theatre)

City of Kingston; Kingston; On-site; CAD 34,000 - 41,000; Part time

Benefits offered by this job

OMERS defined pension plan

Vacation entitlements

Flexible work arrangements

Learning & development resources and-N

Job summary

City of Kingston is seeking a part-time Ticket Seller for the Grand Theatre box office. You will sell tickets for all events and assist guests with inquiries, show times, and seating. You may work 0 to 24 hours per week and be a replacement position.

The role emphasizes accurate cash handling, friendly service, and processing orders in person, by mail, or online. Join a team dedicated to delivering memorable live performances and accessible experiences.

Qualifications

• High school (Grade 12) or equivalent.
• 3 months experience in a customer service environment including cash handling.
• Core Competencies: belonging, collaboration, accountability & innovation

Responsibilities

• Process ticket orders in-person, by mail and electronically submitted.
• Provide superior customer service at all times including answer questions regarding shows and show times, and assist with all ticket inquiries.
• Scanning tickets at lobby doors, ensuring accuracy of ticket entry accuracy.
• Accountable for handling cash and reconciliation procedures.
• Other duties as assigned.

Skills

Belonging

Collaboration

Accountability

Innovation

Education

High school diploma or equivalent

Job description

Are you interested in this job?

The Role

The Ticket Seller sells tickets to all events sold through the Grand Theatre Box Office.

Meet your department...

We create exceptional live performance experiences, from ticketing and guest services to concessions and accessibility support. Our team manages every detail to ensure events run smoothly and guests enjoy memorable visits.

Details

Job Title: Ticket Seller (Grand Theatre)

Job Number: J0826-0251

Job Code: 09G225

Bargaining Unit: CUPE

Job Type: Part Time

Employment Type: Replacement

Number Of Positions: 1

Hours Of Work: 0 to 24 hrs/wk

Salary: $24.56 - $29.73/Hour

Date Posted: September 16, 2026

Closing Date: September 27, 2026

What You'll Do

• Responsible for processing ticket orders in-person, by mail and electronically submitted.
• Work at the box office and provide superior customer service at all times including answer questions regarding shows and show times, and assist with all ticket inquiries.
• Scanning tickets at lobby doors, ensuring accuracy of ticket entry accuracy.
• Accountable for handling cash and reconciliation procedures.
• Other duties as assigned.

To qualify, you'll need

• High school (Grade 12) or equivalent.
• 3 months experience working in a customer service environment including cash handling.
• Core Competencies: belonging, collaboration, accountability & innovation

Why us?

Join a team that’s building more than a city - we’re building a community where people thrive. At the City of Kingston, your work has real impact: safer streets, greener spaces, inclusive experiences, innovative transit, creative public spaces, and brighter futures for all.

We’re more than just a municipal government - we’re a team of problem-solvers, innovators, and community-builders who take pride in shaping the place we call home. As an employer, we’re committed to your growth, your well-being, and creating an environment where every voice counts. Your career is more than a job - it’s where your impact begins.

Why you’ll love it here…

We provide our employees with a comprehensive and competitive total rewards package, which may include extended health coverage, travel and life insurance, and long-term disability. Specific benefits can vary depending on your role and terms of employment.

In Addition, Employees May Enjoy Access To

• OMERS defined pension plan
• Vacation entitlements
• Employee wellness and assistance programs and resources
• Ongoing training and education opportunities
• Flexible work arrangements
• Corporate perks such as discounted transit and fitness passes
• Learning & development resources and networks
• Relocation assistance and local resources

To learn more about working at the City of Kingston, click here .

Learn more about what makes Kingston so special on PossibleMadeHere.org .

The City of Kingston may utilize artificial intelligence (AI) assisted tools throughout the recruitment process to support a barrier-free experience for all candidates in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations, please let us know. For more information, you can contact us at [e-mail].

The City of Kingston acknowledges that we are on the traditional homeland of the Anishinabek, Haudenosaunee, and the Huron-Wendat, and thanks these nations for their care and stewardship over this shared land. Today, the City is committed to working with Indigenous peoples and all residents to pursue a united path of reconciliation. Learn more about the City's reconciliation initiatives .