Tenant Services & Projects Coordinator

BGIS; Vancouver; On-site; CAD 54,000 - 68,000; Full time

Job summary

BGIS in Vancouver seeks a Tenant Services Coordinator to manage small-scale maintenance projects, workspace changes, and design services for clients. You will coordinate tenants, contractors, and internal staff to ensure timely delivery and quality control.

The role includes reviewing work, processing purchase orders, and interpreting client processes to align with company policies. A relevant technical/business background and CAD/MS Office proficiency are preferred.

Qualifications

• High school completion plus a specialized technical or business course.
• 1–3 years of job-related experience preferred.
• Strong interpersonal and communication skills (verbal/written).
• Knowledge of project delivery and tendering processes.
• General knowledge of commercial building systems and/or construction.

Responsibilities

• Receive, process and validate service requests via telephone, email, and in person; maintain service call/work order tracking.
• Coordinate BGIS and subcontracted forces to deliver tenant services within scope.
• Support Facility Managers with delivery of small-scale tenant service projects: determine skills, assist with contractor selection, monitor performance, budget, quality control, and workload assignment.
• Review contract work, report discrepancies to Facility Manager and request Purchase Orders.
• Interpret client work processes, workplace culture, and policies for effective service delivery.
• Other duties as assigned.

Skills

Interpersonal skills

Project delivery knowledge

Contract interpretation

Multi-tasking

Independent work

Documentation skills

Education

High school diploma + technical/business course

Tools

CAD

MS Office

Job description

BGIS in Vancouver seeks a Tenant Services Coordinator to manage small-scale maintenance projects, workspace changes, and design services for clients. You will coordinate tenants, contractors, and internal staff to ensure timely delivery and quality control.

The role includes reviewing work, processing purchase orders, and interpreting client processes to align with company policies. A relevant technical/business background and CAD/MS Office proficiency are preferred.