Temporary Support Associate

Tapestry, Inc.; Richmond; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking a Temporary Support Associate in Richmond, Canada, to enhance customer experience during peak season. This role requires passion for brand representation, engagement with customers, and flexibility in availability. Candidates should possess basic computer skills and attention to detail, with work anticipated from October 15 through January 1. Join the team to help support our brand commitment and sales goals.

Qualifications

• Available to work from October 15 through January 1.
• Must be able to climb, bend and kneel.

Responsibilities

• Engage customers using the Coach Experience Service expectation.
• Drive conversion through client engagement and omni-selling techniques.
• Support back of house tasks as needed.

Skills

Basic computer skills

Ability to execute at a fast pace

Attention to detail and accuracy

Flexibility in scheduling

Job description

Temporary Support Associate

Seasonal Temporary Sales Associate Job Description – The Temporary Sales Associate role is part of the store’s overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams! Among other things, individuals in this role will:

Reports to: Store Manager

Responsibilities

• Engage customers using the Coach Experience Service expectation and selling behaviors
• Interact genuinely and naturally with the customer
• Maintain accuracy when operating POS and adhere to Coach cash handling policy
• Ensure accurate email/name and data capture where permitted by law
• Ensure proper phone etiquette is upheld when answering store calls
• Drive conversion through client engagement and omni selling techniques
• Support back of house tasks as needed
• Represent Coach brand appropriately

Qualifications / Skills

• Basic computer skills*
• Ability to execute at a fast pace
• Attention to detail and accuracy
• Able to climb, bend and kneel
• Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays
• Must be available to work October 15 through January 1