Temporary Front Desk Specialist — Customer Experience

Trail Appliances; Calgary; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Health & dental benefits

Personal care days

Statutory holidays off

Employee & family assistance program

Staff incentives and rewards

Employee discounts

Job summary

Trail Appliances is seeking a receptionist for our Calgary location. You will be the first point of contact, welcoming customers in person and over the phone, and you will support a friendly front desk environment while assisting with general administrative tasks.

This temporary full-time role runs through February 2027 and reports to the Customer Service Team Lead. You should have 2–3 years in administrative or customer service roles, strong communication skills, proficiency with MS Office, and

Qualifications

• 2–3 years of experience in administrative, reception, or customer service roles.
• Strong verbal and written communication skills.
• Proficient in MS Office and comfortable with technology.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.

Responsibilities

• Greet customers in person and over the phone, creating a positive and lasting first impression.
• Answer and direct customer calls, ensuring messages reach the appropriate person promptly.
• Guide in-store customers to the correct department or team member.
• Perform general administrative tasks as assigned.
• Support a welcoming and organized front desk environment.

Skills

Customer service

MS Office

Communication

Multitasking

Positive attitude

Tools

MS Office

Job description

Trail Appliances is seeking a receptionist for our Calgary location. You will be the first point of contact, welcoming customers in person and over the phone, and you will support a friendly front desk environment while assisting with general administrative tasks.

This temporary full-time role runs through February 2027 and reports to the Customer Service Team Lead. You should have 2–3 years in administrative or customer service roles, strong communication skills, proficiency with MS Office, and