Temporary Accounts Receivable Collector

Buckland; St. Thomas; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

12-month contract

On-site position

Professional development opportunities

Friendly collaborative environment

Equal employment opportunities

Job summary

Buckland, a global trade services company in Canada, is seeking an Account Receivable Collector who is bilingual in English and Spanish. This role focuses on monitoring overdue receivables, resolving discrepancies, and maintaining strong client relationships.

The position is on-site in Ontario with a 12-month contract and a salary range of $40,000–$50,000 CAD per year. Ideal candidates have post-secondary education, at least two years of relevant experience, and strong Excel/Office skills.

Qualifications

• Post-secondary education or equivalent.
• Minimum 2 years of relevant work experience.
• Proficient in Microsoft Office.
• Bilingual English–Spanish.
• Excellent problem solving and decision‑making skills.

Responsibilities

• Use monthly aging reports to monitor client collection problems and take appropriate action to ensure timely payment.
• Prepare and process credit refunds to clients, assist with invoice post and distribution, and inform operations of any issue and error.
• Review statements of accounts, address any error, and prepare reports for clients and internal users.
• Identify delinquent accounts, prepare documentation, and respond to inquiries.
• Organize meetings with the different departments and clients for key accounts to keep them current.
• Keep Accounts Payable contacts up to date of all accounts and introduce new clients to our accounts receivable information related to their accounts.
• Good written and verbal communication skills.
• Apply your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
• Driven by results working in a fast‑paced environment.
• Maintain a well‑organized calendar to balance meetings, tasks, and future initiatives.
• Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively.

Skills

Bilingual English/Spanish

Communication skills

Customer service

Education

Post-secondary education or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Outlook

Job description

Who We Are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer‑focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Account Receivable Collector (Bilingual Spanish/English)

This position is responsible for monitoring and coordinating collection of overdue receivables. They will be responsible for tracking progress, resolving client inquiries, resolving discrepancies and follow up with other departments, and maintaining strong client relationships.

What You’ll Be Doing

• Use monthly aging reports to monitor client collection problems and take appropriate action to ensure timely payment.
• Prepare and process credit refunds to clients, assist with invoice post and distribution, and inform operations of any issue and error.
• Review statements of accounts, address any error, and prepare reports for clients and internal users.
• Identify delinquent accounts, prepare documentation, and respond to inquiries.
• Organize meetings with the different departments and clients for key accounts to keep them current.
• Keep Accounts Payable contacts up to date of all accounts and introduce new clients to our accounts receivable information related to their accounts.
• Good written and verbal communication skills.
• Apply your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
• Driven by results working in a fast‑paced environment.
• Maintain a well‑organized calendar to balance meetings, tasks, and future initiatives.
• Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively.

What We Can Offer You

• Compensation range: $40,000 – $50,000 annually (subject to experience)
• Temporary 12 months contract
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization
• On‑site position

What We Need From You

• Post‑secondary education or equivalent.
• Minimum 2 years of relevant work experience.
• Proven experience in business to business collections not mandatory.
• Advanced Proficiency in Microsoft Office products (Excel, Word, etc.).
• Strong interpersonal skills.
• Strong verbal and written communication and confidence speaking with clients on the telephone.
• Ability to work independently or as part of a team.
• Bilingual English – Spanish.
• Excellent problem solving and decision‑making skills.
• Must be legally eligible to work for the Company at all times.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on‑boarding process.

As we receive a high volume of applications, we’re only able to contact candidates selected to move forward.