Technology & Systems Manager

Canadian Metal Buildings; Hamilton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading metal building company in Hamilton is seeking a Technology & Systems Manager to oversee their internal tech ecosystem. This role focuses on ensuring that all systems work seamlessly together, managing vendor relationships, and optimizing workflows. The ideal candidate has 5-8 years of experience in IT operations and expertise in SaaS platforms like Monday.com. Join a rapidly growing organization where technology drives innovation and impacts growth.

Benefits

Competitive compensation

Benefits

Advancement opportunities

Qualifications

• 5–8 years in IT operations, systems administration, or business systems analysis.
• Expert-level administration of SaaS platforms.
• Background in manufacturing or construction workflows is a plus.

Responsibilities

• Ensure seamless integration of internal technology systems.
• Provide technical support for software and workflow issues.
• Optimize workflows and automate processes across departments.

Skills

IT operations

Systems administration

Business systems analysis

Project management

Communication skills

Tools

Monday.com

ERP systems

Job description

Company Description

Canadian Metal Buildings is a leader in the pre-engineered metal building industry, known for innovation, quality, and a strong focus on customer satisfaction. With over 60 years of expertise in steel fabrication and construction, including 15 years of experience building for competitors, the company offers unmatched industry knowledge and hands‑on experience. Canadian Metal Buildings designs and manufactures engineered metal building systems customized to meet diverse client needs. Serving clients across North America, the company's commitment to efficiency and reliability sets it apart in the market.

At Canadian Metal Buildings (CMB), we are Building Better Buildings and Building Better Lives, and technology is central to that mission. As one of Canada’s fastest‑growing pre‑engineered steel building companies, our digital ecosystem is rapidly expanding. We are looking for a strategic and hands‑on leader to manage, optimize, and evolve our internal tech stack so our people, builders, and partners operate with clarity, efficiency, and confidence.

Role Summary

The Technology & Systems Manager is the owner of internal technology ecosystem. This role ensures all systems, from hardware and user tools to workflow platforms and data structures, work seamlessly together to support scale, efficiency, and operational excellence across the organization. You will design processes, manage tools, integrate platforms, and support internal users, ensuring our technology stack consistently aligns with business priorities and delivers measurable value. This is not just IT support, this is a strategic role at the intersection of operations, technology, and process leadership.

KEY RESPONSIBILITIES

Teck Stack Ownership

• Maintain a clear, accurate map of all systems, integrations, permissions, and dependencies
• Proactively evaluate new tools, upgrades, and opportunities for automation
• Oversee hardware lifecycle, workstation provisioning, and platform administration

Internal Technical Support

• Serve as first‑line support for software, systems, and workflow issues
• Troubleshoot errors, permission conflicts, and integration disruptions
• Develop internal documentation, training modules, and user guides

Workflow Design & Optimization

• Partner with departments to identify bottlenecks and inefficiencies
• Map and refine workflows to streamline collaboration and handoffs
• Deploy automation and governance rules within core platforms

Onboarding & Offboarding

• Provision hardware, accounts, and system access for new hires
• Ensure secure and compliant access deactivation during offboarding
• Maintain standardized onboarding packages and user environments

Vendor & License Management

• Manage SaaS vendors, renewals, licensing allocation, and compliance
• Track utilization and ROI to ensure tools justify their cost

Data Hygiene & Governance

• Maintain file structures, naming conventions, and permissions
• Support data migrations and integrations across platforms
• Ensure compliance with internal and external security policies

Technology Road mapping

• Build and maintain a digital roadmap aligned with company objectives
• Support strategic initiatives, platform modernization, and scalable growth
• Translate business requirements into technical improvements and solutions

What You Bring

• Experience: 5–8 years in IT operations, systems administration, or business systems analysis.
• SaaS Mastery: Expert‑level administration of platforms (e.g., Monday.com) and user permission structures.
• Operational Grit: A background in manufacturing, engineering, or construction workflows is a major plus.
• Communication: The ability to translate complex technical disruptions into clear, patient solutions for non‑technical users.
• Bonus Edge: Basic coding/scripting ability, AI literacy, and experience with ERP systems.

Why Join Us?

• Impact: Build systems and processes from the ground up in a rapidly growing organization.
• Innovation: We have a culture driven by accountability and the adoption of new tech.
• Future‑Proofing: Direct involvement in shaping the company's long‑term digital strategy.
• Total Rewards: Competitive compensation, benefits, and advancement opportunities.