Technician, Management information

Desjardins; Lévis; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness

Job summary

Desjardins in Lévis, Canada is seeking a management information technician to extract data, produce reports and indicators, and support the organization by developing and administering information systems. You will analyze and adapt management systems to changing needs, serving as a technical resource for your unit.

The role requires a general college diploma in a related field and at least three years of relevant experience; French language proficiency is required.

Qualifications

• General college diploma in a related field (e.g., information management, IT).
• At least 3 years of relevant experience.
• Knowledge of French is required.

Responsibilities

• Provide technical support for projects and complex operational issues.
• Carry out specialized technical studies, research and analysis.
• Produce and validate management reports and analyses for your unit’s professionals.
• Help develop, roll out and maintain software and processes; train users.
• Prepare technical notes, guides and training content for users and teams.
• Ensure practitioners follow standards and use the unit’s tools and systems.

Skills

French language required

Technical problem solving

Communication skills

Decision making

Adaptability

Data analysis

Report generation

Education

General college diploma in a related field

Tools

Information systems

Job description

As a management information technician, you help extract data and produce reports and indicators for the organization by developing and administering information systems. You analyze and help adapt management systems based on the organization’s changing needs.You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing.You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible. More specifically, you will be required to:

• Provide technical support for projects and complex operational issues
• Carry out specialized technical studies, research and analysis. Serve as resource person for the submission of solutions and action plans
• Produce and validate management reports and analysis for your unit’s professionals
• Help develop, roll out and maintain software and manual and automated processes. Train users
• Help prepare technical notes, guides and training content to enhance the skills and knowledge of users and their teams
• Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• General college diploma in a related field
• A minimum of three years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
  Action oriented, Communicates effectively, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)