Team leader, Management support and expertise support

Desjardins Group; Lévis; On-site; CAD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness

Job summary

Desjardins Group in Lévis, Canada, is seeking a team leader to provide management support, coordinate unit activities, and guide a professional team. You will monitor progress, drive engagement, and help shape talent development while ensuring a positive, high-performing work environment.

This role requires strong analytical skills and extensive knowledge of the line of business. You will interact with stakeholders across fields, manage budgets, and contribute to achieving targets on time and on

Qualifications

• Bachelor's degree in a related field.
• Minimum of four years of relevant experience.
• Knowledge of French is required.
• Advanced proficiency in English due to duties and interactions.
• Willingness to travel occasionally.
• On-site presence required 4 days/week, and 5 days/week during the summer period.

Responsibilities

• Help determine your unit’s service offer and ensure your projects and activities are planned and executed.
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.
• Help develop training and skills development strategies and action plans for team members.
• Help resolve complaints and problems in accordance with the organization’s practices.
• Play a non-decision-making role in hiring, performance management, discipline, and skills development.
• Manage the budget.

Skills

Leadership

People management

Budget management

Stakeholder coordination

Education

Bachelor's degree

Job description

As team leader, you provide management support for the team. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of professionals, assign initiatives and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your projects and initiatives require extensive knowledge of your line of work. You have functional authority over the team and manage individual performance. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields.

More specifically, you will be required to:

• Help determine your unit’s service offer and ensure your projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Help develop training and skills development strategies and action plans for team members
• Help resolve complaints and problems in accordance with the organization’s practices
• Play a non-decision-making role in hiring, performance management, discipline, and skills development.
• Manage the budget

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria. #LI-Hybrid

What you bring to the table

• Bachelor's degree in a related field
• A minimum of four years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

Knowledge of French is required

Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Available for occasional local travel

Available to work on-site 4 days per week and 5 days per week during the summer period (mid-June to early September)

Available to work occasionally in the evenings or on weekends for special events

Available to work from 9:00 a.m. to 5:00 p.m.

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family Management support and expertise support (FG)

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.