Technician, Product administration

Desjardins; Quebec; On-site; CAD 50,000 - 66,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness

Job summary

Desjardins is seeking a product administration technician to provide administrative support to components and help administer specialized products and member accounts. This temporary 6 month position requires technical collaboration and the ability to tailor approaches to processes and tools.

The role involves researching, analyzing information management and data processing, plus designing, producing and analyzing sector reports to support teams and stakeholders.

Qualifications

• General college diploma in a related field.
• Minimum two years of relevant experience.
• Knowledge of French is required (QC only) and strong English proficiency.

Responsibilities

• Provide technical support for projects and operational issues.
• Conduct technical studies, research and analysis; serve as resource for solutions and action plans.
• Prepare technical notes to enhance skills and knowledge of users and teams.
• Help practitioners follow unit processes and use its business solutions, tools and systems.
• Review information requests and conduct research to respond per standards and policies.
• Design, produce and analyze reports on your sector’s activities.

Skills

French language

English language

Microsoft Office

Analytical thinking

Communication skills

Education

General college diploma

Tools

Microsoft Office Suite

Job description

Temporary 6 month position.

As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You serve as technical collaborator and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technical problems and help develop and improve methods and procedures. More specifically, you will be required to:

• Provide technical support for projects and operational issues

• Conduct technical studies, research and analysis. Serve as resource person for the submission of solutions and action plans

• Prepare technical notes to enhance the skills and knowledge of users and their teams

• Help practitioners follow your unit’s processes and use its business solutions, tools and systems

• Review information requests and conduct research to respond in accordance with standards and policies

• Design, produce and analyze reports on your sector’s activities.

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• General college diploma in a related field

• A minimum of two years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required (Poste au QC seulement)

• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or client

• Knowledge of Microsoft Office suite

Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2026-09-7