Team leader, Management support and expertise support

Desjardins; Montreal; Híbrido; CAD 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Annual bonus

Flexible vacation (4 weeks)

Defined benefit pension plan

Group insurance with telemedicine

Health and wellness expense reimburse

Telework equipment

Descripción de la vacante

Desjardins seeks a team leader to support unit management and coach a team of experienced professionals in a dynamic, hybrid work environment. You will coordinate activities, set action plans, monitor progress, and drive performance, quality, and client satisfaction while fostering a positive workplace culture.

You will collaborate with cross-functional stakeholders, define service offerings, mentor talent, and participate in hiring decisions and budget management to ensure on-time, on-budget

Formación

• Bachelor’s degree in a related field
• A minimum of six years of relevant experience
• Knowledge of French is required

Responsabilidades

• Help determine your unit’s service offer and ensure your projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Develop training and skills development strategies and action plans for team members
• Help resolve complaints and problems in accordance with the organization’s practices
• Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

Conocimientos

Team leadership

Coaching

Stakeholder management

Budget management

Communication

Educación

Bachelor’s degree in a related field

Descripción del empleo

As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your initiatives require extensive knowledge of your specialty area.You have functional authority over the team and manage individual performance. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in many other fields. You advise and lead decision-making bodies. More specifically, you will be required to:

• Help determine your unit’s service offer and ensure your projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Develop training and skills development strategies and action plans for team members
• Help resolve complaints and problems in accordance with the organization’s practices
• Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• Bachelor’s degree in a related field
• A minimum of six years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
  Collaborates, Develops talent, Directs work, Engagement, Innovation

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management support and expertise support (FG)

Unposting Date

2026-09-21