technical sales specialist

Open Connection; Nanaimo; On-site; CAD 45,000 - 60,000; Full time

Job summary

Open Connection is seeking a sales-driven professional for an on-site role in Nanaimo, BC to support retail operations and client development. You will engage with urban retail clients, promote products and manage relationships at a physical location.

The role emphasizes strong communication, organization, and proactive outreach to identify new clients and support existing customers, ensuring tailored solutions and ongoing service.

Qualifications

• College/CEGEP diploma in a relevant field (1–2 years).
• 1–2 years of experience in sales or customer service.
• On-site position with no remote option.
• Retail environment experience is a plus.

Responsibilities

• Estimate costs of installing equipment.
• Oversee the preparation of sales and orders.
• Promote sales to existing clients.
• Identify and solicit potential clients.
• Assess client’s needs and resources to recommend the appropriate goods or services.
• Conduct sales transactions.
• Prepare and administer sales contracts.
• Estimate or quote prices, credit or contract terms, warranties and delivery dates.
• Provide input into product design where goods or services must be tailored to suit client's needs.
• Consult with clients after sale to provide ongoing support.
• Reach to clients after sale or signed contracts to provide ongoing support.
• Review and adapt information regarding product innovations, competitors and market conditions.
• Provide clients with presentations on the benefits and uses of goods or services.
• Resolve product and service related problems.
• Troubleshoot problems related to equipment.
• Advertise and/or promote products, sales or services.
• Supervise activities of other technical sales specialists.

Skills

Client focus

Interpersonal skills

Oral communication

Organized

Team player

Flexibility

Initiative

Positive attitude

Education

1–2 year diploma

Job description

Overview

Languages: English.

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Retail business

Responsibilities

Tasks

• Estimate costs of installing equipment
• Oversee the preparation of sales and orders
• Promote sales to existing clients
• Identify and solicit potential clients
• Assess client’s needs and resources to recommend the appropriate goods or services
• Conduct sales transactions
• Prepare and administer sales contracts
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Provide input into product design where goods or services must be tailored to suit client's needs
• Consult with clients after sale to provide ongoing support
• Reach to clients after sale or signed contracts to provide ongoing support
• Review and adapt information regarding product innovations, competitors and market conditions
• Provide clients with presentations on the benefits and uses of goods or services
• Resolve product and service related problems
• Troubleshoot problems related to equipment
• Advertise and/or promote products, sales or services
• Supervise activities of other technical sales specialists

Supervision

• 3-4 people

Additional information

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Team player
• Flexibility
• Initiative
• Positive attitude