Technical Advisor: Agriculture & Industrial Tech

JLD - Laguë (John Deere dealer); Saint-Hyacinthe; On-site; CAD 32,000 - 41,000; Full time

Benefits offered by this job

Group insurance

RRSP with employer contributions

Annual safety boot allowance

Workwear provided

Paid personal leave

Virtual healthcare access

Employee and Family Assistance Program

Exclusive discounts for you and family

Continuous training

Job summary

Groupe JLD-Laguë in Quebec and Ontario offers exciting opportunities in a dynamic dealership environment. This role emphasizes exceptional customer service, technical advisory, and a strong emphasis on John Deere products and services.

Training is provided to help you excel in a fast-paced machinery sales and service context. You will engage with customers, manage repairs and scheduling, and leverage your technical acumen to provide accurate solutions.

Qualifications

• Experience as a technical advisor in agricultural or industrial fields is an asset.
• Passion for the agricultural, commercial, or industrial sector.
• Functional English is an asset for serving English-speaking customers.
• Strong skills in verbal communication, active listening, and understanding customer needs.

Responsibilities

• Prospect with current and potential clients to understand their needs.
• Conduct proactive follow-ups to ensure customer satisfaction.
• Handle warranty claims with precision and care.
• Manage repairs and scheduling, building lasting trust with customers.

Skills

Verbal communication

Active listening

Understanding customer needs

Job description

Groupe JLD-Laguë in Quebec and Ontario offers exciting opportunities in a dynamic dealership environment. This role emphasizes exceptional customer service, technical advisory, and a strong emphasis on John Deere products and services.

Training is provided to help you excel in a fast-paced machinery sales and service context. You will engage with customers, manage repairs and scheduling, and leverage your technical acumen to provide accurate solutions.