Team Leader

Dollarama; Stephenville; On-site; CAD 19,604 - 27,922; Full time

Benefits offered by this job

Stimulating and diverse working environment

Competitive compensation and benefits package

Company matched pension plan

Tailor-made training and integration program

Career growth opportunities

Job summary

A retail company in Stephenville is seeking a Team Leader to support daily store operations. Responsibilities include leading store associates, managing merchandising, and ensuring excellent customer service standards. Ideal candidates will have at least one year of retail experience and strong leadership skills. The position offers competitive compensation starting at $17.25 and opportunities for career growth within the organization.

Qualifications

• Minimum 1 year retail experience.
• 1–2 years supervisory experience.
• Ambition to progress within the company.
• Open availability (day, evening, weekend).
• Strong leadership and communication skills.
• Ability to multitask and manage priorities in a high-volume environment.

Responsibilities

• Lead and supervise store associates, providing guidance and support.
• Manage merchandising, shelf stocking, and shipping/unboxing daily shipments.
• Ensure excellent customer service standards.
• Conduct manager-on-duty tasks (breaks, time, attendance).
• Implement visual merchandising standards.
• Address customer complaints and resolve issues promptly.
• Maintain store safety and cleanliness.
• Perform cash management, store opening and closing duties as needed.
• Participate in inventory processes and employee training.
• Follow up on assigned tasks and contribute to hiring and performance management.

Skills

Leadership skills

Communication skills

Multitasking

Customer service

Job description

Team Leader – Dollarama Stephenville

Dollarama Stephenville, Newfoundland and Labrador, Canada

This role supports the Store Manager and Assistant Store Manager in daily store operations.

Responsibilities

• Lead and supervise store associates, providing guidance and support.
• Manage merchandising, shelf stocking, and shipping/unboxing daily shipments.
• Ensure excellent customer service standards.
• Conduct manager‑on‑duty tasks (breaks, time, attendance).
• Implement visual merchandising standards.
• Address customer complaints and resolve issues promptly.
• Maintain store safety and cleanliness.
• Perform cash management, store opening and closing duties as needed.
• Participate in inventory processes and employee training.
• Follow up on assigned tasks and contribute to hiring and performance management.

Qualifications

• Minimum 1 year retail experience.
• 1–2 years supervisory experience.
• Ambition to progress within the company.
• Open availability (day, evening, weekend).
• Strong leadership and communication skills.
• Ability to multitask and manage priorities in a high‑volume environment.

Benefits

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor‑made training and integration program.
• Career growth opportunities within the company.

Starting at $17.25

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Information Technology

Industries

Retail